Responsibilities:
- Direct Contact with Customers with outstanding friendly and reliable service offered
- Ensuring to provide the flight details to customer within the stipulated time (1 hour) upon receiving the booking
- Check on the Export Documents Compliance when processing the export work order
- Apply the correct export permit and other export custom processed on timely manner
- To answers all call within 3 ringing tone (without fail)
- Monitor the onboard status without fail and to informed customer on any irregularity
- Good communication among all related department concern E.g. Ops, Warehouse, Traffic , planning team
- Always ensuring that the Airfreight rates apply is correct and updated.
- Constantly aware and update on changes / requirement by airlines or governmental requirement
- Ensure that all monthly customer report is submitted on timely manner without fail
- Liaising with internal and external stakeholders for shipment status and handling
- Ensuring all shipments are duly accounted and arranged as per SOP
- Working with Sales / other function groups for special arrangements
Requirements
- Minimum Diploma
- 5 years experience within the same industries / field
- Require knowledge of computer (e.g., Excel, Words, PowerPoint etc.)
HOW TO APPLY:
Interested applicants, please click on Apply Now or submit your resume to
We regret only shortlisted candidates will be notified.
Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.
Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Chong Kar Mun
EA Personnel Reg No: R2089894
