Roles & Responsibilities
- Direct Contact with Customers with outstanding friendly and reliable service offered
- Ensuring to provide the flight details to customer within the stipulated time (1 hour) upon receiving the booking
- Check on the Export Documents Compliance when processing the export work order
- Apply the correct export permit and other export custom processed on timely manner
- To answers all call within 3 ringing tone (without fail)
- Monitor the onboard status without fail and to informed customer on any irregularity
- Good communication among all related department concern E.g. Ops, Warehouse, Traffic , planning team
- Always ensuring that the Airfreight rates apply is correct and updated.
- Constantly aware and update on NEW changes / requirement by airlines or governmental requirement
- Ensure that all monthly customer report is submitted on timely manner without fail
- Liaising with internal and external stakeholders for shipment status and handling
- Ensuring all shipments are duly accounted and arranged as per SOP
- Working with Sales / other function groups for special arrangements
Job Requirement
- Minimum Diploma qualification
- 5 years experience within the same industries / field
- Require knowledge of computer (e.g., Excel, Words, PowerPoint etc.)
HOW TO APPLY:
Interested applicants, please click on Apply Now or submit your resume to
We regret only shortlisted candidates will be notified.
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Please read our privacy statement on our corporate website .
Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Chong Kar Mun
EA Personnel Reg No: R2089894
