Executive, Stores

Overview

The role holder is responsible for looking after the campus bookshop.

Responsibilities

• Manages the daily sales at the campus bookshop
• Maintains the bookshop accounting records, generates daily and monthly transaction records, and presents these records to the reporting supervisor
• Ensures the bookshop is adequately stocked by reviewing stock and inventory control levels
• Carries out stock readjustment and posting of stock entries in the bookshop system, if needed
• Coordinates bookshop stock and activities with other function of the campus
• Stays informed of incoming customer orders though MyGIIS, where applicable
• Prepares customer orders for delivery or pick-up
• Assists walk-in customers with the purchases
• Attends to customer enquiries
  
  

Strategic

• Inventory & Stock Optimization: Monitor stock levels and consumption trends to prevent overstocking or stock-outs during peak academic periods (e.g., term starts).
• Process Alignment: Collaborate with academic and administrative departments to ensure timely availability of required textbooks, uniforms, and stationery materials.
• Customer Service Standards: Maintain high service standards for students, parents, and staff, ensuring smooth order fulfillment and query resolution.
  
  

Operational

• Daily Bookshop Operations: Oversee day-to-day store counter sales, stock intake, shelf replenishment, and store cleanliness/maintenance.
• Order Processing & Fulfillment: Manage online and system orders (via MyGIIS/store systems), preparing items accurately for pick-up or delivery.
• Inventory Management: Conduct regular stock counts, record readjustments, update stock movements in the store management system, and flag aging/damaged inventory.
• Inter-departmental Coordination: Coordinate with logistics, procurement, and campus admin for stock transfers, deliveries, and special campus events.
  
  

Financial Targets

Cash & Sales Reconciliation: Ensure 100% daily cash, card, and digital payment reconciliation against sales receipts.

Accurate Financial Record-Keeping: Maintain precise accounting records and submit daily/monthly transaction reports to the Reporting Manager on time.

Stock Variance Control: Maintain inventory accuracy by keeping stock loss, shrinkage, and system variances to a minimum (< 1% target).

Working Schedule

5.5 days

On-Site