Executive, Stores

Overview

The role holder is responsible for looking after the campus bookshop.

Responsibilities

. Manages the daily sales at the campus bookshop

. Maintains the bookshop accounting records, generates daily and monthly transaction records, and presents these records to the reporting supervisor

. Ensures the bookshop is adequately stocked by reviewing stock and inventory control levels

. Carries out stock readjustment and posting of stock entries in the bookshop system, if needed

. Coordinates bookshop stock and activities with other function of the campus

. Stays informed of incoming customer orders though MyGIIS, where applicable

. Prepares customer orders for delivery or pick-up

. Assists walk-in customers with the purchases

. Attends to customer enquiries

Strategic:

. Inventory & Stock Optimization: Monitor stock levels and consumption trends to prevent overstocking or stock-outs during peak academic periods (e.g., term starts).

. Process Alignment: Collaborate with academic and administrative departments to ensure timely availability of required textbooks, uniforms, and stationery materials.

. Customer Service Standards: Maintain high service standards for students, parents, and staff, ensuring smooth order fulfillment and query resolution.

Operational:

. Daily Bookshop Operations: Oversee day-to-day store counter sales, stock intake, shelf replenishment, and store cleanliness/maintenance.

. Order Processing & Fulfillment: Manage online and system orders (via MyGIIS/store systems), preparing items accurately for pick-up or delivery.

. Inventory Management: Conduct regular stock counts, record readjustments, update stock movements in the store management system, and flag aging/damaged inventory.

. Inter-departmental Coordination: Coordinate with logistics, procurement, and campus admin for stock transfers, deliveries, and special campus events.

Financial Targets:

. Cash & Sales Reconciliation: Ensure 100% daily cash, card, and digital payment reconciliation against sales receipts.

. Accurate Financial Record-Keeping: Maintain precise accounting records and submit daily/monthly transaction reports to the Reporting Manager on time.

. Stock Variance Control: Maintain inventory accuracy by keeping stock loss, shrinkage, and system variances to a minimum ( 1% target).

Working Schedule:
5.5 days
On-Site