Role Purpose:
The Executive / Senior Executive (Volunteer Management and Community Engagement) supports the development and coordination of volunteer programmes that mobilise community members, corporate partners and youth to contribute to Filos community initiatives.
The role plays a key part in building a strong ecosystem of volunteers supporting programmes for seniors, families, children and individuals with mental health conditions.
Key Responsibilities
Volunteer Recruitment and Mobilisation
- Recruit, onboard and coordinate volunteers across Filos programmes.
- Support volunteer roles including programme support, befriending, events and community outreach.
- Build pipelines of volunteers including youth, corporate and community volunteers.
Volunteer Engagement and Retention
- Organise volunteer training, appreciation events and engagement activities.
- Support development of micro-volunteering and skills-based volunteering opportunities.
- Maintain positive volunteer experience and engagement.
Corporate and Community Partnerships
- Support corporate volunteer partnerships and community engagement initiatives.
- Coordinate volunteer activities with corporate partners and community groups.
- Assist in organising community events and outreach initiatives.
Volunteer Management Systems
- Maintain volunteer records and databases.
- Track volunteer hours, participation and programme impact.
- Support implementation of volunteer management platforms.
Programme Support
- Work with programme teams to identify volunteer needs.
- Match volunteers to suitable roles and ensure effective deployment.
Requirements:
Education
Diploma or Degree in Community Development, Social Sciences, Social Work or related field.
Experience
- Executive: 1-3 years relevant experience.
- Senior Executive: 4-6 years experience in volunteer management, community engagement or programme coordination.
Experience working with
- Volunteers
- Corporate partners
- Community groups is preferred.
Competencies
- Volunteer management
- Community engagement
- Stakeholder relationship management
- Event coordination
- Communication and facilitation
- Organisational and administrative skills
