Major Duties and Responsibilities:
- Oversee daily operations of the engagement activities, including visitor flow, zoning functionality, immersive areas, and marine tanks.
- Ensure operational readiness for all public-facing activities: workshops, learning journeys, citizen science activities, corporate visits, roadshows, and exhibitions.
- Create and maintain SOPs, safety protocols, risk assessments, and maintenance schedules for facilities and equipment.
- Work closely with external partners including schools, research institutions (e.g., IHLs), tech companies, and government agencies.
- Support donor management requirements, including pitch preparation, impact reporting, and site visits.
- Coordinate conservation activities, visiting experts, and partner-run workshops.
- Ensure alignment across various activities and develop scheduling for deployments
- Lead monitoring & evaluation: visitor metrics, citizen science data, engagement KPIs, programme impact.
Required qualifications and skills:
- Bachelor's degree in Environmental Science, Education, Operations Management or related field.
- Minimum two years experience in exhibition management.
- Experience in education centres, visitor-based programmes, museum or exhibition operations, or largescale community engagement.
- Strong organisational skills, with proven ability to manage complex, multi-component projects.
- Excellent stakeholder management and cross-team coordination skills.
- Prior experience managing budgets, vendors, or large volunteer programmes.
- Familiarity with digital product development, mobile labs, or interactive technologies (VR/AR).
- Experience in marine conservation, citizen science, or applied research environments is advantages.
- Background in working with schools, government agencies, or tech-sector partners is advantageous.
You need to:
- Be a self-starter with a high level of drive.
- Be able to work independently and be an excellent team worker across departments.
- Have great organisational skills, attention and dedication to details.
- Be able to handle coordination of various stakeholders including vendors, service providers, public and volunteers.
- Strong experience in project management and collaborations with external partners.
- Flexibility and ability to adjust to organizational needs.
- Resourceful and able to perform despite tight schedules.
- Adhere to WWF's values, which are: Knowledgeable, Optimistic, Determined and Engaging.
This job description covers the main tasks. Other tasks may be assigned as necessary according to organisational needs.
If you are interested in this role, please apply using this .
