Seeking for an Executive/Senior Executive, E-Commerce. Reporting to the E-commerce Manager, this person will assist in e-commerce operations and execute promotional strategies in line with brand guidelines to ensure overall brand's objectives are achieved.
E-Commerce Operations
- Assist the E-commerce Manager to spearhead the strategic development of our eCommerce business
- Liaising closely with our enabler(s) to ensure smooth daily operations
- Support the planning and execution of e-commerce campaigns
- Manage Shopee/ Tiktok Livestreams
Measure effectiveness and ROI of marketing activities
- Support the planning and execution of marketing plans for new product launches, etc. to boost brand visibility and awareness
- Manage and maintain the brand's presence on social media platforms
- Manage the daily operations and promotional campaigns
- Measure effectiveness and ROI of marketing activities
- Monitoring of marketplace onsite ads to ensure cost efficiency and ROI are according to target and budget.
Inventory
- Monitor inventory to ensure healthy stock levels
- Optimizing inventory health and sufficiency for each platform
- Ensure new product launches reach enabler(s) warehouse before official product launch date
Brand website
- Web merchandising including ensuring updated listings and store maintenance for THE WHOO & THEFACESHOP brand website
- Communicate with enabler(s) to do website revamp & follow up on any required maintenance contract or server maintenance
Administrative
- Check of sales order report/return report from enabler(s) and key out sales/return in SAP
- Check income report reconciliation report from enabler(s)
- Key in Web Account for any invoices received
- Maintenance of tracking files for inventory/daily sales and others (if any)
- Competitor Analysis on marketplaces on a monthly basis
Requirements
- Relevant University Degree (or Diploma holder, minimum 1 year working experience in e-commerce function, preferably in the Beauty industry)
- Candidates with relevant work experiences may be considered for senior roles
- Good knowledge & exposure to marketplaces eg: Shopee/Lazada (compulsory) & ideally with Tiktok
- Proficient in MS Office; especially with focus on Microsoft Excel
- Good communication and interpersonal skills
- A strong team player with the ability to work in a fast-paced, dynamic environment
- Resourceful, with a positive can-do attitude
- Able to work in Central CBD area
