Executive/Senior Executive/Assistant Manager (2.9-month contract), SMUA

Job Description

• This position is forSMU Academy (SMUA).
• Update programme and website content to ensure information is current and accurate.
• Manage Training Partner Gateway (TPG) updates, including course and intake submissions.
• Create and maintain course schedules on our registration portals.
• Gather and organize participant's testimonials for marketing use.
• Collaborate with Sales daily to monitor and manage leads and waitlists.
• Track enquiries, follow ups, and registration across programmes.
• Other duties as assigned.

Qualifications

• A-Levels / Diploma and above.
• Good communication skills.
• Excellent time, resource and project management skills with strong ability to multi-task.
• Self-initiated, takes initiative, ownership and highly dependable.
• Meticulous with numerical figures and details.
• Proficient in MS Office software.
• Strong people management skills.
• Able to work collaboratively with others.
• Willingness to work extended hours and on some weekends.
• Ability to handle difficult customers and de-escalate tensions.

• This position is forSMU Academy (SMUA).
• Update programme and website content to ensure information is current and accurate.
• Manage Training Partner Gateway (TPG) updates, including course and intake submissions.
• Create and maintain course schedules on our registration portals.
• Gather and organize participant's testimonials for marketing use.
• Collaborate with Sales daily to monitor and manage leads and waitlists.
• Track enquiries, follow ups, and registration across programmes.
• Other duties as assigned.