COMPANY DESCRIPTION
Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The family-like atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together - building a strong collegiality and morale within the university.
Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities - all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.
RESPONSIBILITIES
- Manage pre-and post-course administrative matters for each new programme to ensure smooth execution and running of all programmes.
- Manage and approve online course registrations via the Training Management System, and liaise with registrants to verify eligibility and course requirements.
- Coordinate with trainers and partners to develop and update teaching materials on the Learning Management System (LMS) before and during the course.
- Work directly with trainers and partners to resolve LMS-related technical issues.
- Provide operational insights to achieve key performance indicators.
- Utilise participants information from data and research to understand trends and opportunities.
- Other duties as assigned.
QUALIFICATIONS- A good diploma with at least 3 years of relevant experience in training institutions or relevant area.
- IT-savvy and proficient in Office 365.
- Proficient in using Training Partners Gateway and Training Management System portal is an added advantage.
- Have an eye for detail, multi-tasking and fast-paced working environment.
- A driven individual with strong creative, analytical and interpersonal skills along with a high degree of personal and professional integrity.
- A resourceful style with the ability to work independently, take initiative and manage multiple tasks and projects as well as to be a team player who is eager to collaborate with others.
OTHER INFORMATION#LI-LK1
Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.
Please note that your application will be sent to and reviewed by the direct employer - Singapore Management University
