Job Description

Looking for an opportunity to build your career in financial services Join a professional team where you can strengthen your administrative skills, gain exposure to policy operations and play an important role in delivering smooth customer experiences.

We welcome candidates with administrative experience who are meticulous, responsible and eager to learn. Experience in the insurance industry is an advantage!

Key Responsibilities

Process daily policy servicing transactions accurately and efficiently.
Ensure service standards and turnaround times are consistently met.
Maintain compliance with established business procedures and regulatory requirements.
Handle client record creation and updates, including personal particulars and contact details.
Process policy amendments such as premium payment frequency, payment methods, beneficiary nominations, reinstatements and assignments.
Assist with policy value payouts, including maturity, surrender and withdrawal payments.
Review documentation and transaction details carefully to ensure accuracy and completeness.

Requirements

Relevant administrative experience experience in the insurance industry is an advantage.
Meticulous, organised and detail-oriented, with a strong sense of responsibility.
Willingness to learn and adapt to new systems and procedures.
Able to work efficiently while maintaining accuracy and meeting deadlines.
Positive attitude and commitment to delivering quality work.