Job Description

The Executive serves as a key operational resource for healthcare projects and services, including the MHA Lock-up Medical Services contract, Mobile Health Services operations and strategic project initiatives.

Key Accountabilities

Operations Coordination & Administration
Support smooth daily operations and ensure timely completion of assigned tasks.
Coordinate operational activities across SPF, ICA and other assigned healthcare service projects.
Monitor operational performance and follow up on service issues and action items.
Maintain accurate operational records and ensure data accuracy and completeness.
Support reporting requirements and ensure timely and accurate submission of reports.
Support billing documentation and reconciliation activities to ensure billing accuracy.
Monitor stock and asset records to ensure inventory accuracy and accountability.
Maintain incident records and escalate operational issues in a timely manner.
Support audits, drills and compliance reviews, including documentation of findings and corrective actions.
Prepare routine operational reports and KPI dashboards for management reporting and contractual monitoring.

Mobile Medical Services Coordination

Support planning, scheduling and deployment of mobile medical teams for health screening, vaccination and outreach programmes.
Coordinate manpower, equipment, consumables and logistics required for mobile operations.
Liaise with clients, healthcare professionals and internal stakeholders to ensure smooth execution of mobile events.
Monitor event readiness and post-event reporting requirements.
Support service recovery and operational contingency planning for mobile deployments.

Tender Preparation & Business Support

Coordinate the preparation and submission of tenders, RFQs, RFPs and business proposals.
Consolidate operational requirements, manpower plans, pricing inputs and supporting documentation for tender submissions.
Liaise with internal stakeholders to gather information and ensure timely completion of submissions.
Support contract mobilisation activities following successful tender awards.

Requirements

Diploma or Degree in Healthcare Management, Healthcare Administration, Business Administration, Operations Management, Project Management, Nursing, or equivalent.
Minimum 2 years of relevant experience in healthcare operations, project coordination, administration, or service delivery.
Experience in healthcare, government projects, contract management, or operational services will be advantageous.
Flexible to take on occasional after-hours coordination for urgent operational matters, if required.
Willing to travel to lock-up facility locations for site visits and coordination occasionally, if required.