Executive - Operations Technology

Job Responsibilities

Drive Business Development Operations

. Analyse market needs and opportunities in key accounts within assigned verticals.

. Analyse customer needs to determine the prevalent trends, dynamics and market movements.

. Conduct targeted conversations with customers to identify customer needs.

Drive Sales and Marketing Operations

. Develop sales proposals/tender documents.

. Execute sketch prototypes, visualisations and mock-ups for design development.

. Create engaging information graphics for stakeholders.

. Create visualisations and storyboards of user journeys.

. Translate accurate visualisations from design concepts based on communicated requirements.

Drive Business Admin Operations

. Perform basic risk assessments.

. Apply operational policies, standards and procedures.

. Communicate requirements and activities to stakeholders.

Drive Programme Management Activities

. Perform administrative support for project management processes.

. Estimate resources required for project activities.

Drive Customer Service Operations

. Resolve customer relationship management conflicts.

. Analyse customer information and needs to improve customer relationships.

. Deploy logistics services that meet customer requirements.

. Plan delivery of logistics services that meet customer requirements.

. Monitor lapses in delivery of logistics services to customers.

Drive Logistics Solutioning Services

. Propose ways to eliminate gaps and weaknesses in supply chain operations.

. Develop plans to implement innovative logistics solutions.

. Develop non-established supply chain operations for customers.

. Recommend innovative logistics solutions that address customer needs.

Drive Technology Application and Integration Activities

. Gather information on the latest technology trends.

. Review latest technology trends for application to logistics business.

. Facilitate key activities and milestones in technology projects.

Conduct research on artificial intelligence / machine learning models

.Research and implement machine learning algorithms and tools for AI/ML model development

.Test the operation and performance of the deployed models

.Support continuous improvement of AI solutions

Others

. Undertake any assigned projects / duties directed by Management(if any)

Job Requirements

• Proficiency in MS Office Applications / Microsoft Power Platform applications
• Strong interest in and basic understanding of AI and ML concepts and their applications in business
• Excellent analytical and problem-solving skills
• Strong communication and presentation abilities
• Proficiency in data analysis tools and techniques
• Ability to work collaboratively in cross-functional teams
• Self-motivated with the ability to work independently and as part of a team
• Willingness to learn and adapt to new technologies and methodologies
• Detail-oriented with a strong focus on accuracy and quality
• Proven problem-solving ability, capable of addressing complex business and technical challenges
• Excellent interpersonal skills and ability to work well with others in a diverse team environment
• Demonstrated consistency in delivering high-quality work on time

Professional Qualifications & Relevant Experience

• Bachelor's degree in Business, Computer Science, Engineering in Robotics Systems, or a related field
• 1-2 years of experience in business development or a related role experience in the supply chainindustry is a plus
• Entry Level is welcome to apply