Executive, Operations & Sales Support

About Us

Capio International Pte Ltd, a wholly owned subsidiary of LGA International, is an IT hardware company that enhances LGA's ecosystem with enterprise-grade hardware solutions. Acquired by LGA International in 2024 and evolving from Capio Technologies - an established IT partner for SMEs since 2013 - Capio is now an authorized reseller of leading global brands. This alliance expands LGA's end-to-end offering, uniting infrastructure, connectivity, and IT hardware to better serve the dynamic needs of modern businesses across the region. Our commitment to excellence has been recognized through numerous industry awards.

This is your chance to be at the heart of the action - powering a fast-growing IT hardware business as we scale across the region. As our Executive, Operations & Sales Support, you'll wear many hats: crafting winning sales materials, keeping performance on track, connecting the dots across departments, and making sure procurement and logistics run like clockwork behind every successful deal. If you thrive on variety, love keeping things organized, and want a front-row seat to the world of enterprise IT hardware, this role is for you.

Why You'll Love This Role

• Be part of an exciting growth story as Capio expands within the LGA International ecosystem.
• Get hands-on exposure to leading global hardware brands and enterprise-grade technology.
• Enjoy variety every day - sales, operations, procurement, and customer care all in one dynamic role.
• Be a trusted partner to a supportive team that values initiative and fresh ideas.

Job Responsibility

Sales & Customer Support

• Be the go-to support for our sales team, delivering hands-on customer service and seamless day-to-day operations.
• Assist with preparation of quotation and support marketing activities
• Turn every customer inquiry into a great experience with prompt, friendly service.
• Keep our CRM sharp and up to date so the sales team always has the full picture.

Procurement & Vendor Management

• Take the lead as our purchasing point person - securing the best costs and building strong, lasting relationships with hardware Distributors, Vendors, and Suppliers.

Operations & Logistics

• Own the sales support journey end-to-end, including slick logistics coordination.
• Keep customers happy long after the sale with seamless RMA and warranty support.
• Stay on top of the Goods Receiving function, ensuring inventory records are always accurate and audit-ready.
• Be the glue that connects departments, keeping operations running seamlessly.
• Jump in wherever needed to keep the sales team moving fast.

Performance Tracking & Reporting:

• Turn numbers into insight - track and report on the sales performance metrics that matter.

Job Requirements

Education

• Bachelor's degree or Diploma in Business Administration or a related field.

Experience

• Prior experience in IT sales support, purchasing, coordination, or administrative roles is preferred

Skills

• Strong organizational and multitasking abilities.
• Attention to detail and strong problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.