Executive Officer / Assistant Manager (12 months Contract) #EntryLevel #N3

Role Overview

We are seeking a proactive and detail-oriented individual to manage operational and administrative functions related to project management, retail (customer engagement) and financial processes. This role is pivotal in ensuring seamless execution backend operations, billing, and governance activities while supporting cross-functional initiatives through data-driven decision-making.

Key Responsibilities

Core Operations

Issue and validate Purchase Orders (PO), Work Orders (WO), and Contract Confirmations (CC) for construction and installation works.

Maintain and update the resident database, including onboarding, sign-ups, and cancellations.

Process contractor invoices and ensure timely payments.

Manage invoicing and collection of payments from residents.

Reporting & Analysis

Prepare management reports and dashboards to track operational performance.

Analyze data trends to identify areas for improvement and support strategic planning.

Administrative & Project Support

Assist the management team with project coordination and administrative tasks.

Liaise with internal and cross functional departments to ensure alignment and timely execution of deliverables.

Governance and Process Improvement

Lead the transition of the billing process to reduce manual intervention and optimize manpower.

Develop and enhance SOPs and Business Continuity Plans (BCPs) to ensure business continuity

Establish governance frameworks across functions to ensure compliance with company policies and facilitate transition into Business-As-Usual (BAU) operations.

Ensuring regulatory and operational compliance

Driving continuous improvement

Required Experience & Qualifications

• Minimum 3-5 years of experience in administration, backend operations and process improvement
• Proven experience in defining, mapping and maintaining process frameworks
• Those without experience and possess a Degree are welcome to apply as training will be provided

Technical & Software Skills

• Advanced Microsoft Office skills, especially Excel (pivot tables, formulas, dashboards), Power BI
• Experience using Salesforce for resident or customer relationship management.
• Familiarity with ServiceNow for workflow automation, ticketing, or service management.
• Comfortable working with data visualization tools and enterprise systems.

Attributes & Character Traits

• Meticulous and organized, with a strong attention to detail.
• Analytical mindset with the ability to interpret data and generate insights.
• Proactive and resourceful, able to work independently and collaboratively.
• Excellent communication and interpersonal skills
• High integrity and commitment to governance and compliance.
• Ability to work independently and as part of a team

Location : 2 Kallang Sector

Nearest MRT : Geylang Bahru / Potong Pasir

Contract Period: 1 year

Budget : $3,500 - $5,000

Bonus : 1-month Completion Bonus

Working hours : Monday - Friday, 8.30am -6pm

Interest applicants, pls email updated resume to [Confidential Information]

Jasmine Goh

The Outsourcing Team

Recruit Express Pte Ltd

EA Lic: 99C4599