Job Description

Job Summary

We are seeking an experienced Executive Manager to lead and optimize nightclub operations, ensuring excellent customer experience, efficient team management, and profitable, safe venue performance during night shifts.

Responsibilities

Oversee daily nightclub operations, including opening and closing procedures, to ensure smooth venue functioning
Manage, supervise, and motivate service, bar, floor, cashier, security, and support teams to maintain high performance
Prepare and adjust staff schedules to ensure adequate manpower coverage for each operating night
Maintain high standards of service quality, cleanliness, presentation, and overall customer experience
Engage directly with customers and VIP guests to build relationships and resolve complaints professionally
Coordinate logistics and communications with DJs, performers, promoters, suppliers, and external partners
Monitor sales figures, inventory levels, cash-handling procedures, and control operating expenses effectively
Support and implement promotions, events, and initiatives aimed at increasing attendance and revenue
Ensure compliance with licensing requirements, workplace safety protocols, and company policies
Make timely, calm operational decisions in a fast-paced environment to resolve issues promptly
Recruit, train, evaluate, and discipline employees to build a competent and motivated workforce
Provide regular operational and performance reports to senior management for informed decision-making

Required competencies and certifications

Prior managerial experience in a nightclub, bar, lounge, entertainment venue, or similar hospitality environment is mandatory

Preferred competencies and qualifications

Strong leadership and people-management skills demonstrated through team supervision and motivation
Excellent customer-service and conflict-resolution abilities applied in high-pressure hospitality settings
Good understanding of nightclub operations, staffing, inventory management, and cost control practices
Commercially minded with the ability to work independently and take responsibility for venue performance
Ability to remain calm and decisive during busy operating hours
Comfortable working late nights, weekends, public holidays, and irregular hours
Good communication skills

Other Information

Monthly salary up to S$8,000, based on experience and capability
Senior operational responsibility with authority to lead and improve club performance
Dynamic, fast-paced working environment
Opportunities for career growth based on performance