Executive - Key Account Management (Shipping Solutions)

Position Summary

The Key Account Management (KAM) Executive focuses on managing key accounts by building strong relationships, developing strategic plans for maximum returns, and improving sales efficiency. Responsibilities include customer segmentation, prompt service, regular sales interactions, and handling Tenders/RFQs to support business growth and Profitability. Reporting to the Commercial Manager based in Dubai.

Key Accountabilities

• Develop and maintain strong relationships with existing key accounts and internal teams.
• Develop strategic plans to negotiate and manage key accounts locally to achieve maximum returns in both multiple trade lanes and contributions.
• Develop customer segmentation strategy to augment corporate portfolio compatibility.
• Provide prompt updates to customer's requests including space management, pricing, quotation and local issue escalation.
• Continuous growth in productivity for sales efficiency and to deliver KPIs in both TEUs and contribution margin.
• Conduct regular sales calls and meetings to understand customer need, market development and opportunities.
• Prepare and implementation of Tenders/RFQ (Request for Quotation)

Qualifications, Skills and Experience

• Possess a Diploma or Degree in Business Administration, Supply Chain Management, International Business, or a related discipline
• A minimum of 2 years experience as Sales or KAM in container shipping industry
• Excellent interpersonal and communication skills
• Strong problem-solving abilities with well-developed analytical and negotiation skills
• Highly independent and self-motivation, capable of delivering results with minimal supervision.
• Proficiency in Microsoft Office applications

Company

DP World's Marine Services business, Shipping Solutions

**This role is based within Shipping Solutions and is not part of DP World APAC.

DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief.

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About DP World

DP World is reshaping the future of global trade to improve lives everywhere. Operating across six continents with a team of over 125,000 employees, we combine global infrastructure and local expertise to deliver seamless supply chain solutions. From Ports and Terminals to Marine Services, Logistics and Technology, we leverage innovation to create better ways to trade, minimizing disruptions from the factory floor to the customer's door.

In Asia Pacific, DP World employs over 15,000 people across 22 geographies. We operate 17 ports and terminals, complemented by a comprehensive suite of end-to-end supply chain solutions - to connect the region to the rest of the world.

WE MAKE TRADE FLOW

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