Executive, Guest Service (Perm Night)
Executive, Guest Service (Perm Night)
CapitaLand- Posted a day ago
- Be among the first 10 applicants
Job Description
About Us
CapitaLand Group ( CapitaLand ) is one of Asia's largest diversified real estate groups. Headquartered in Singapore, CapitaLand's portfolio focuses on real estate investment management and real estate development, and spans across more than 260 cities in over 40 countries.
Job Description
Job Description
You will support the daily guest service operations and ensure that the accounting operations in our Serviced Residence run smoothly at night. You will also create a pleasant and lasting atmosphere that enables residents satisfaction and provide a sense of home away from home. You will report directly to the Manager or Assistant Manager, Guest Service.
Responsibilities
You will:
At CapitaLand, we advocate fair employment practices, and recruit talents based on merit and fit with our Corporate values. We provide equal opportunity for all qualified persons and build an inclusive workplace regardless of race, gender, age, religious belief or nationality.
Only shortlisted candidates will be notified.
CapitaLand Group ( CapitaLand ) is one of Asia's largest diversified real estate groups. Headquartered in Singapore, CapitaLand's portfolio focuses on real estate investment management and real estate development, and spans across more than 260 cities in over 40 countries.
Job Description
Job Description
You will support the daily guest service operations and ensure that the accounting operations in our Serviced Residence run smoothly at night. You will also create a pleasant and lasting atmosphere that enables residents satisfaction and provide a sense of home away from home. You will report directly to the Manager or Assistant Manager, Guest Service.
Responsibilities
You will:
- Assist residents with check-in and check-out procedures
- Make and confirm reservations
- Respond to all queries through walk-ins, emails, calls and assist with requests.
- Handle cash floats throughout your night shift and ensure all floats are balanced at the end of each shift
- Verify revenue from all sources and follow up on any discrepancies in reports
- Account for all financial transactions at the front desk accurately during your shift
- Handle end-of-day bookkeeping, auditing and account reconciliation
- Handle and record residents complaints, feedback and perform the appropriate service recovery.
- Perform end-of-day procedures and produce daily reports
- Perform related tasks as assigned
- Flexible benefits with comprehensive medical coverage for self and family
- Training and development opportunities
- Subsidised rates at Ascott serviced residences-
- Strong advocate of staff volunteerism
- Wellness programmes
At CapitaLand, we advocate fair employment practices, and recruit talents based on merit and fit with our Corporate values. We provide equal opportunity for all qualified persons and build an inclusive workplace regardless of race, gender, age, religious belief or nationality.
Only shortlisted candidates will be notified.
More Info
About Company
Skills:
compliance procedures , tribunals , Microsoft Excel, Auditing, compliance documentation, Company Law, Dispute Resolution, Documentation, assisting visitors, feedback to customer, Regulatory Compliance, Investigation, Able To Work Independently, Dealing With Enquiries, subrogation, Decision Making
Skills:
Microsoft Excel, Singapore taxation, statutory requirements, Accounting Software, XBRL filings, Statutory Reporting, Singapore Standards on Auditing, GST submissions, Financial Statements, Corporate Tax, Singapore accounting standards, accounting schedules, External Audit
Skills:
check-in and check-out procedures, Bookkeeping
Skills:
trade-related payments, Financial Operations, Cash Reconciliation, client account reconciliation
Skills:
Iso 9001, auditing, QESH management system, SS651, Problem Solving, Root Cause Analysis