Executive, Destination Management

Job Description

As an Executive in Destination Management, you will play a pivotal role in both the operational and administrative aspects of the department. Reporting to the Manager, Destination Management, you will be responsible for:

Administrative Support:

• Managing and maintaining accurate records of bookings, itineraries, and client communications.
• Preparing and processing invoices, expense reports, and other documentation to ensure timely closure of cruise assignments.
• Coordinating schedules, meetings, and logistics for the Destination Management team.
• Maintaining up-to-date databases and filing systems for all operational activities.

Planning & Operations:

• Planning and arranging ground transportation, hotel bookings, shore excursions, and related services for cruise ship guests.
• Assisting in manpower planning and rostering for field operations.
• Supporting the creation and implementation of new tour programs and operational procedures.
• Conducting field work when cruise ships or guests are in town, which may include weekends and public holidays.
• Assisting in the preparation of operational plans prior to ship or guest arrivals.

Education & Experience

• Diploma holder
• 2-3 years of relevant experience in cruise management, inbound travel agency, or administrative roles within the hospitality or travel sector
• Proven experience in office administration, planning, and coordination
• Able to work during weekends and public holidays when required

Skills & Competencies

• Administrative Excellence: Strong organizational and record-keeping skills, with the ability to manage multiple administrative tasks efficiently.
• Planning & Coordination: Demonstrated ability to plan, prioritize, and execute complex schedules and logistics.
• Digital Proficiency: Confident user of Microsoft Office (Excel, Word, etc.) for managing itineraries, bookings, and reports.
• Attention to Detail: High standards of accuracy in documentation, booking confirmations, and customer communications.
• Teamwork & Communication: Effective collaborator with strong interpersonal and written communication skills.
• Adaptability: Able to work under pressure in a fast-paced environment and adapt to changing operational needs.
• Learning Agility: Willingness to learn new systems and industry practices.

What We Offer

• An opportunity to deepen your expertise in destination management through hands-on involvement in end-to-end operational planning, guest services, logistics coordination, and the creation of memorable travel experiences for our guests.
• Inclusive, supportive, and collaborative workplace culture where every team member is valued.
• Comprehensive employee benefits, including medical insurance, wellness initiatives, and annual leave.
• A five‑day work week.
• Flexible work arrangements.
• Performance-based bonus and career development opportunities.

Equal Opportunity Statement

Cambiaso Risso is an Equal Opportunity Employer committed to diversity and inclusion.