Job Summary

Drive daily operations, recruitment coordination, and HR admin support to ensure smooth execution and team alignment.

Key Responsibilities

Operations & Internal Coordination

. Track and follow up with sales and project teams on pending tasks and updates
. Ensure timely updates in system and proper information flow
. Coordinate across departments to ensure smooth daily operations
. Identify delays or gaps and take action to resolve them

Recruitment & Hiring Coordination

. Review, shortlist, and follow up with candidates
. Arrange interviews and manage recruitment pipeline
. Coordinate onboarding process with new hires

Customer Service & Lead Coordination

. Respond to WhatsApp and social media enquiries
. Qualify leads and assign to the sales team
. Follow up on appointment scheduling and basic enquiries
. Occasional after-hours or weekend follow-ups when required (not frequent)

Reporting & Administration

. Prepare weekly meeting presentations and reports
. Track sales figures and basic performance data
. Support general operational and administrative tasks

People Operations & HR Administration

. Prepare employment letters, onboarding documents, and HR-related paperwork
. Support monthly payroll preparation and coordination
. Handle CPF, levy submissions, and basic MOM/IRAS matters
. Maintain proper employee records and documentation

Office & Environment Management

. Ensure office cleanliness, organisation, and readiness
. Coordinate basic office maintenance and supplies
. Maintain a professional and presentable working environment

Job Requirements

. Diploma or Degree in Business, HR, or related field
. 2-4 years experience in operations, admin, or coordination roles
. Strong follow-up discipline and ability to manage multiple tasks
. Confident communicating with internal teams and stakeholders
. Proficient in Microsoft PowerPoint and Excel

We are looking for someone who:

. Takes ownership and ensures tasks are completed
. Is comfortable coordinating and following up with team members
. Works independently in a fast-paced environment
. Is organised, responsible, and detail-oriented