You will be working closely with FC team, to perform day to day operations of Business Office. You will also attend promptly and efficiently to the daily queries/feedback.
A little about you and what we seek to accomplish together:
Financial Counselling - Community Hospital/ Chronic Sick Unit:
- Perform financial counselling (FC) for in-flight patients to help them make informed decisions.
- To create and update all patient relevant information into system.
- To ensure all documentation and admission deposit is submitted upon patient admission.
- To update system and issue receipts upon payment received.
- Perform deposit and other charges monitoring duties diligently.
- To follow up and process on medical report upon request.
- Ensure proper documentation and record-keeping for audits and regulatory reviews.
- Other ad hoc duties, as assigned.
Requirements:
- Preferably GCE O Level Holder, Nitec or Diploma.
- At least 3 years customer service-related experience.
- Meticulous and able to work independently in a fast-paced environment.
- Good interpersonal skills to relate to people.
- Basic Accounting knowledge and good proficiency in MS Excel & Words.