Event Specialist

Event Operations Specialist (CW)

The CX Event Operations Specialist will partner with the Community Experience (CX) team to deliver high-quality onsite events and community activations at our Singapore campus. This role is execution-focused, responsible for the operational delivery of events from planning through to post-event wrap. The CX Event Operations Specialist will also support the procurement process for event-related suppliers and services. This is a contractor position based in Singapore and will report directly to the Singapore CX Manager. Travel is not expected as part of this role.

RESPONSIBILITIES

Event Execution (80% of time)

• Support the end-to-end operational delivery of onsite events including local cultural moments, End of Year Events utilizing global playbooks and local knowledge.
• Manage event logistics including venue setup, supplier coordination, facilities/AV requirements, catering, signage, and day-of-show execution.
• Coordinate with cross-functional partners (AV, security, catering, facilities) to ensure seamless event delivery.
• Maintain the local events calendar, ensuring alignment with regional and global CX strategic plans.
• Support the collection of event data, attendee feedback, and post-event retrospectives. Surface key learnings and process improvements to relevant stakeholders.
• Maintain best practice documents, run-of-show templates, and process guides for repeatable event formats.
• Support supplier relationships for event services, supporting creative briefs, quotes, and on-the-day delivery.

Procurement Support (20% of time)

• Support the end-to-end procurement process for event-related suppliers, including onboarding new vendors, creation of purchase requisitions (PRs), Third Party Assessments (TPAs), and purchase orders.
• Process PRs efficiently to reduce holds and positively impact payment cycles from initiation to payment completion.
• Communicate with suppliers on PO queries and troubleshoot procurement issues as they arise.
• Support budget tracking and reconciliation for event spend, maintaining accurate documentation.

MINIMUM QUALIFICATIONS

• 4+ years of experience in event operations, event production, or a similar role in a fast-paced corporate or agency environment
• BA/BS in Events Management, Communications, Business, or a related field
• Experience managing multiple events simultaneously from planning through execution
• Experience coordinating with cross-functional teams and external suppliers
• Strong organisational skills with the ability to manage competing priorities and tight deadlines
• Strong interpersonal skills and the ability to effectively communicate with a wide range of individuals