Company Overview
Founded in 1996, A2000 Solutions Pte Ltd is a Singapore-based developer of ERP software covering financial management, mobile software, sales & distribution, inventory, time attendance, payroll, and HR systems. We simplify business processes for SMEs and support NICF initiatives.
Job Summary
Join A2000 Solutions as an ERP Consultant to deliver tailored ERP solutions through pre-sales support, system implementation, user training, and ongoing customer service, enhancing client satisfaction and expanding our market presence.
Responsibilities
- Analyze client business requirements to deliver customized ERP product demonstrations that address specific needs
- Plan, coordinate, and manage project schedules to ensure timely and successful ERP system implementations
- Conduct comprehensive user training sessions to facilitate effective system adoption and usage
- Provide ongoing customer support by troubleshooting issues, retraining users, and responding to technical enquiries promptly
- Diagnose and resolve client technical problems through effective helpdesk support
- Collaborate with the development team to test new software patches and enhancements and assist in preparing technical documentation
- Represent the company at exhibitions, events, and networking activities to generate leads and increase brand awareness
- Partner with the Sales team to provide technical expertise during pre-sales and post-sales engagements, enhancing customer confidence
- Adapt to additional responsibilities as needed to support business operations and ensure customer success
Preferred competencies and qualifications
- Exposure to sales, pre-sales, project management or accounting is advantageous
