Job Description

Late November 2026 for 1 Year (preferred start date)

Shenton Way

8.30amto 5.30pm (Mondays to Fridays) / 9.00am to 6.00pm (Mondays to Fridays)

Understand the structure of each deal & items stating in the checklist prior preparing the reconciliation template
Close follow-up with Line Manager to ensure checklist is drawn up for each agreement prior the deal commences, making sure the checklist is updated whenever there's changes to the deal
Setup contract details in system together with billing instructions to facilitate correct invoicing to customers
Update customers on the monthly slot charges with bunker update & ensure correct fixed slot invoices issued promptly to customers
Extract customers loading information - to scrutinize the report & probe agents for clarification on any data discrepancies, also follow up to ensure system gets updated with correct records
Submit reconciliation statement to customers on their slot usage against their slot commitment, it has to be drawn up accurately & submit within stipulated timeframe
Follow up with customer for the statement confirmation & ensure accurate & timely issuance of invoices
Handle queries raised by customers & resolve the disputes independently and
Any other ad hoc duties as assigned.