Entry Level IT Support
ITCAN Pte Limited- Posted 9 days ago
- Be among the first 50 applicants
Job Description
- Provide basic technical support to end users for hardware, software, and IT-related issues.
- Assist with installing, configuring, and troubleshooting desktops, laptops, printers, and other IT peripherals.
- Support Windows operating systems, Microsoft Office applications, and Microsoft 365.
- Assist users with password resets, account lockouts, and basic user account management.
- Troubleshoot basic network connectivity issues, including LAN, Wi-Fi, and VPN.
- Log, track, and update IT incidents and service requests using the ticketing system.
- Escalate complex technical issues to senior IT support engineers when necessary.
- Assist with software installation, system updates, antivirus updates, and routine maintenance.
- Support new employee onboarding and offboarding, including workstation setup and IT equipment allocation.
- Maintain IT asset inventory records and assist with tracking computers, laptops, and other equipment.
- Provide basic remote and onsite technical support to end users.
Diploma
More Info
About Company
ITCAN PTE LTD, headquartered in Singapore, offers a full spectrum of integrated information technology (IT) software solutions and services. Empowered to deliver Enterprise Client-Server or Multi-tier and Web-based solutions across the entire value chain, spanning on-site consulting services to turnkey software projects. Renowned in Asia-Pacific, ITCAN is fully committed to quality, customer-oriented and multi-technology expertise. Today, ITCAN operates in Singapore, Hong Kong, Australia ,India and Malaysia with over 1200 employees and clients spread across South East Asia, Europe, United Kingdom, United States, Canada, Philippines, China, Japan, and Middle East. ITCAN is committed to excellence in service for all their clients / employees.