Enterprise Transformation & Presales Delivery Lead

The Enterprise AI & Transformation, Presales and Client Delivery Lead will drive AI-led process automation and enterprise application transformation initiatives for BFSI clients, supporting end-to-end engagement from client requirement discovery, presales solutioning, SOW preparation, and delivery governance. The role requires strong experience in enterprise applications, AI/automation solutioning, and the ability to engage senior client stakeholders to design scalable automation and transformation programs.

Responsibilities

Client Engagement & Requirement Discovery

. Engage business and technology stakeholders within BFSI clients to understand process automation, AI adoption, and enterprise application transformation requirements.

. Conduct discovery workshops to identify automation and AI opportunities across enterprise processes and applications.

AI Process Automation & Solutioning

. Design and propose AI-driven process automation solutions leveraging RPA, workflow automation, AI/ML, GenAI, and intelligent document processing platforms.

. Work with enterprise architects and technical teams to define scalable automation architectures integrated with enterprise application ecosystems.

. Develop transformation roadmaps for automation-led efficiency and productivity improvement initiatives.

Presales & SOW Ownership

. Lead or support presales activities including opportunity qualification, solution preparation, effort estimation, proposal creation, and client presentations.

. Prepare Statements of Work (SOWs), define delivery models, resource plans, and engagement structures aligned to client requirements.

Delivery & Resource Governance

. Support end-to-end delivery governance for AI and automation transformation programs, including resource mobilization and allocation.

. Coordinate multi-team delivery execution, track milestones, manage risks, and ensure adherence to SLAs and delivery commitments.

Client Relationship & Program Expansion

. Build strong client relationships and act as the key interface between client stakeholders and delivery teams.

. Identify opportunities to expand AI automation and enterprise transformation programs within existing BFSI accounts.

Skills/Requirement

. 8-12 years of experience in IT services, consulting, automation, or enterprise application delivery.

. Experience working with BFSI clients is required.

. Strong exposure to AI, process automation, RPA, workflow automation, or digital transformation initiatives.

. Experience in presales, solutioning, SOW preparation, and client-facing delivery roles.

. Strong stakeholder management and program coordination capability.

We regret to inform you that only shortlisted candidates will be contacted.

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