Position:
- Enrolment & Administrative Assistant (Part-Time, 2-Month Contract)
- Hourly Rate: $12/hr
Work Location:
- Thomson Plaza (Main)
- May be assigned to support other centres (Bukit Timah Plaza, Century Square, Oasis Terraces, Parkway Centre) when required
Work Days:
- Monday, Tuesday, Wednesday, Friday: 10.00am - 6.00pm
- Saturday: 9.00am - 6.00pm
- Off days: Thursday and Sunday
Job Responsibilities:
- Assist with enrolment follow-up calls and respond to parent enquiries in a courteous and professional manner
- Support the Customer Service team in handling walk-in and phone enquiries during the peak enrolment period
- Conduct data entry, record updates and maintenance of Google Sheets to ensure accurate tracking of leads and enrolments
- Prepare and organise enrolment documents, class lists, and payment forms for processing
- Coordinate with centre staff to ensure smooth communication between customer service and administrative operations
- Assist in basic administrative duties such as filing, stock checks, and preparation of enrolment packs
- Any other ad-hoc tasks as assigned by the Customer Service & Enrolment Department
Job Requirements:
- Minimum A Level or Diploma holder
- Proficient in spoken and written English
- Comfortable using Google Sheets and Microsoft Office applications
- Meticulous, organised, and able to work independently
- Service-oriented with good communication and interpersonal skills
- Prior experience in customer service or administrative roles is an advantage
- Able to commit for the full 2-month period (Dec 2025 - Jan 2026)
We regret to inform that only shortlisted candidates will be contacted.
