Support Product Quality Engineering on product quality issues, including submission of regular quality reports to meet customer expectations and to support the closure of CAPA and CCN.
Support Supplier Quality Engineering on supplier quality issues, including consolidation of quality records to support the closure of SCAR.
Interface with manufacturing personnel to drive for continual improvement in product quality and manufacturing process.
Monitor, assess customer returns and work on corrections, corrective and preventive to improve product quality and manufacturing process.
Perform manufacturing process / ESD audits on the manufacturing line.
Support the plant in term of ESD gantry access.
Interface with ESD vendor in providing support for faulty ESD gantry.
Obtain calibration quotation and arrange to send ESD equipment and/or other equipment/tools/machines out for calibration/re-calibration.
Request to doc in the calibrated ESD equipment and/or other calibrated equipment/tools/machines with the Calibration Coordinator.
Support in all 1 st party, 2 nd party and 3 rd party audits.
Organize and actively participate in internal audits (such as manufacturing process and ESD audits) where applicable and necessary.
Actively participate and support in customer and supplier audits where applicable and necessary.
Manage, coordinate and actively participate in all regulatory body audits and statutory organization inspections.
Support Engineer and/or Manager to collaborate with cross-functional teams (such as engineering, manufacturing, production, materials, store, etc) in order to meet product quality deliverables and customer specifications, requirements and expectations.
Support Engineer and/or Manager on non-conformance management, monitor customer returns, process control and monitoring, supplier quality management, and regulatory standards compliance.
Support Engineer and/or Manager and/or CFT on supplier related quality concerns and work with supplier to eliminate or reduce defective parts/components/materials in PCBA and Box Build operations.
Support Engineer and/or Manager on all activities and deliverables associated with MRB.
Assist and collaborate with other departments/sections on departmental/sectional improvement projects to improve productivity, eliminate operational waste and increase efficiency of work.
Participate in continuous improvement projects.
Assist and support the immediate superior and Plant appointed Management Representative (MR) to drive continuous improvement initiatives and strategies within the department/section through CAPA, Change Control, Lean Six Sigma (LSS), Kaizen and Mini-company approaches.
Other roles, responsibilities and duties as assigned in Corporate and Plant management system documentations, such as in Plant adopted procedures and work instructions.
Job Requirements
Minimum NITEC / Diploma in Electronics / Mechanical Engineering or equivalent.
Minimum 1 year experience in electronics manufacturing environment or related field.
Knowledge of manufacturing processes and ESD control or in the related field preferred.
Knowledge of manufacturing in PCBA environment or in related field, and application of associated IPC standards preferred.
Experience in operating Agile PQM, Agile PLM, NCMR, Oracle and MRB is preferred.
Knowledge of Quality Tools, problem solving skills is preferred.
Proficient in MS Office applications (i.e. Excel, Words and PowerPoint) and Google Looker Studio.
Application of Artificial Intelligence (AI) and automation works.
