This role is based at our Loyang (East) Office.
Responsibilities:
- Ensure service jobs (depot and on-site) are accomplished to meet committed turnaround time and quality objectives
- Work in the service department and customer site, repair / calibrate equipment and provide technical support for Rohde & Schwarz products
- Repair equipment with ideally zero return
- Site troubleshooting, repair and calibration
- Provide technical support to other service center/subsidiaries
- Optimize service process and asset utilization
- Ensure traceability of service work
- Conduct regional service training to internal Rohde & Schwarz stakeholders
- Evaluate new product service capability
- Comply to ISO 9001 standard requirement
- Other duties or tasks as assigned on an as-needed basis
Requirements:
- Minimum Diploma in Electronics / Communication Engineering or relevant field of studies
- Minimum 3-year work experiences in RF or Wireless industry
- Preferably has experience with Test & Measurement equipment
- Strong Test & Measurement technologies knowledge
- Strong RF knowledge and good concept of metrology
- Strong analytical skill, service mindset, culture & qualities
- Good soldering skills
- Self-motivated and initiative
- Good communication & interpersonal skills
- Willing to travel to customer site
- Able to work independently as well as a team player
