The Executive (English Language) develops and conducts educational programmes for corporate institutions and guests visiting the Singapore Oceanarium. The role also involves fostering partnerships within the education sector, and training other educators within the team.
Job Responsibilities:
- Conceptualise, develop and implement Educational programmes that align with the Education strategy of the Singapore Oceanarium.
- Foster partnerships with schools/institutions, corporations and government agencies to drive collaborations that support the breadth and depth of the Educational programmes, aligning with the goals of the Singapore Oceanarium.
- Coordinate, train and supervise team members to deliver immersive world class Educational learning journeys, classroom programmes and public programmes.
- Manage the Singapore Oceanarium's interpretive media to educate, raise awareness on threats to the marine environment and inspire the wonder of our oceans to all guests.
- Provide excellent customer service for Animal related Educational Programmes to ensure repeat bookings from the Schools and the Public, respond to enquiries, booking requests and resolve issues in a timely, professional and efficient manner.
- Interact with guests by sharing knowledge about marine animals and their habitats, and address guests concerns whenever necessary to enhance the guest experience.
- Facilitate Educational Tours and public programmes, to allow guests to have an in-depth learning experience, and provide insightful information about animals and their habitats which may not be found anywhere else in the oceanarium. This includes facilitating overnight camps, scavenger hunts and programmes that may be conducted in Mandarin.
- Supervise and improve the nature of activities at various work stations/themed events to ensure smooth operations.
- Perform the role of Duty manager on scheduled days to take charge of the frontline operations of the team. Ensure timely and accurate data recording and reporting.
Job Requirements:
- Degree in Education, Marine Biology, Aquaculture, Life Sciences or a relevant discipline.
- Minimum 1 year of education experience preferred.
- Experience in engaging with multi-sector stakeholder groups.
- Experience working in an established aquarium or zoological facility will be an advantage.
- Good customer service skills and positive work attitude.
- Strong working knowledge of Microsoft Office applications.
- Able to work in a dynamic and fast-paced environment.
- Strong copywriting or science communication background will be an advantage.
- Willing to work on weekends and public holidays.
