Ecommerce Manager

About the Company

Our client, a leading Japanese multinational, is looking for an E-commerce Associate Manager/Manager to join their regional e-commerce team in Singapore.

About the Role

This is a platform-facing, key-account style role responsible for managing the relationship with major e-commerce platforms — including TikTok Shop, Shopee, and Lazada — across Southeast Asia. You'll act as the primary point of contact between the company and its platform partners, driving campaign activity, gathering market intelligence, and negotiating terms that grow platform-wise business revenue. You'll also represent regional e-commerce performance internally, including regular reporting and presentations to the Japanese leadership team. This is an individual contributor role, suited to someone who wants to grow deep expertise in platform strategy without necessarily managing a team.

Responsibilities

• Serve as the key account owner for major e-commerce platforms (TikTok, Shopee, Lazada), building and maintaining strong working relationships
• Drive platform communication and negotiation to unlock better campaign slots, promotional support, and commercial terms
• Own and grow platform-wise business revenue across assigned markets
• Increase the number and quality of campaigns run with platform partners
• Gather and share market/platform intelligence with regional and HQ stakeholders
• Prepare materials and present business updates to Japanese leadership/board members on a near-monthly basis
• Collaborate cross-functionally with country teams (regional structure spans Malaysia, Thailand, Vietnam, with planned expansion into Indonesia and the Philippines), while operating without direct authority over local teams — success depends on influence and relationship-building

Qualifications

• Fluent in English and Japanese (JLPT N1 strongly preferred) — you'll work and speak in Japanese for HQ meetings, materials, and leadership presentations
• Around minimum 2–4 years of relevant experience; maturity to represent the business credibly with platforms and local country teams
• Comfortable working within Japanese corporate culture and communication norms

Required Skills

• Experience in e-commerce, platform/key account management, or platform communications; marketing experience is a plus
• Open to candidates from adjacent backgrounds (e.g. sales) who are outgoing, personable, and comfortable engaging senior stakeholders
• Strong stakeholder management skills — able to build influence and drive outcomes without formal authority

Interested applicants please share your resume with current and expected salary. We apologise in advance that only shortlisted candidates will be contacted.

Posting Personnel:

Grace Lee (R1331930)

Platform&Co Pte. Ltd.

Co. Registration: 201936542N

EA License: 21C0783