Job Description

Ever wondered what happens to a laptop after it's traded in - and how it ends up back online with a Buy Now button You're about to run that whole journey. This hybrid role puts you at the centre of myhalo's zero e-waste mission: you'll keep our online listings sharp and selling, our warehouse humming, and every device's second life on track. If you love variety, thrive on making systems run smoother, and want a real say in Singapore's circular economy, this is your seat.

Key Responsibilities

eCommerce Inventory & Fulfilment Management

Keep online stock accurate - sync inventory levels across platforms in real time to prevent overselling or stockouts
Own order fulfilment end-to-end - from pick and pack to timely dispatch and delivery tracking
Turn sales performance into inventory decisions - monitor which listings are moving and prioritise stock and restocking accordingly
Reconcile online orders against warehouse stock, catching and resolving discrepancies early
Handle returns and exchanges - process them back into inventory swiftly and accurately

Warehouse & Inventory Management

Oversee daily warehouse operations - inbound/outbound processing, labelling, and SKU management
Follow each device's journey - work closely with the technical team to track refurbishment and upcycling status, keeping everyone in the loop (no technical background needed - you're the coordinator, not the one holding the screwdriver)
Keep our inventory procedures running to the quality and data-security standards (ISO 9001 / ISO 27001) that keep clients trust intact
Ensure proper disposal and recycling of unsellable or returned goods

Logistics & BuyBack Coordination

Coordinate with logistics partners for import/export, delivery schedules, and fulfilment tracking
Manage and respond to trade-in/BuyBack inquiries
Run regular audits on turnaround time, billing accuracy, and the buyback pipeline
Collaborate with finance and vendor teams on reporting and compliance

Sustainability Integration

Champion sustainability initiatives across warehouse operations
Track and report the quantity and weight of recycled/upcycled items - real numbers behind our zero e-waste mission
Spot opportunities to shrink our operational carbon footprint