Ecommerce Business Development

Company Description uParcel is a Singapore-based same-day and express courier company serving businesses of all sizes, including ecommerce brands, retail shops, and home-based enterprises. Since 2015, the company has focused on fast, affordable, and technology-driven delivery solutions, expanding services to major cities in Malaysia from 2019. Its platform connects thousands of businesses to a large fleet of verified delivery partners, supported by real-time tracking, API integrations, and an intuitive dashboard. uParcel offers same-day and express delivery, warehousing and fulfillment, ecommerce integrations, bulky item delivery, and API and bulk order upload options to streamline operations. By managing last-mile logistics, uParcel enables brands to concentrate on growth and customer experience.
Role Description This is a full-time, on-site Ecommerce Business Development role based in Singapore. The individual in this role will identify and pursue new ecommerce business opportunities, build and maintain relationships with merchants and platforms, and drive partnerships that increase shipment volumes and service adoption. Daily responsibilities include conducting market and competitor research, qualifying leads, presenting solutions tailored to client needs, and negotiating commercial terms. The role also involves collaborating with operations and product teams to ensure successful onboarding, monitoring performance metrics, and providing feedback for service and feature improvements. Maintaining consistent communication with clients to support retention, upsell services, and address business-related inquiries is a core part of the role.
Qualifications

• Strong Analytical Skills to interpret data, evaluate market trends, and derive actionable insights for ecommerce growth.
• Excellent Communication abilities for presenting proposals, negotiating deals, and collaborating effectively with internal and external stakeholders.
• Proven experience in Lead Generation and pipeline management to identify, qualify, and convert prospects in the ecommerce and retail sectors.
• Competence in Market Research to understand customer needs, competitor offerings, and emerging ecommerce and logistics trends.
• Customer Service mindset focused on building long-term partnerships, resolving issues promptly, and ensuring high client satisfaction.
• Experience in ecommerce, logistics, or SaaS solutions, with familiarity in platforms such as Shopify, Shopee, Lazada, or TikTok Shop.
• Ability to work independently, manage multiple accounts and projects, and meet business development targets in a fast-paced environment.
• Relevant diploma or degree in Business, Marketing, Logistics, or a related field is preferred.