Job Description

The role

To manage the company's day-to-day administrative and e-commerce operations: ensuring smooth daily operations, stock ordering, accurate order processing, product listings on our online stores, efficient inventory management, timely shipment coordination, and effective communication between suppliers, freight forwarders, customer service, and delivery arrangements.

This is a multi-functional role that requires someone who is willing to handle a variety of responsibilities, learn new systems, solve problems independently, and support different departments as needed.

Job title: E-Commerce Operations & Admin Executive

. Reports to: General Manager

. Location: Kaki Bukit

. Employment: Full-time

Key responsibilities

Sales management and client support

. Be the main contact for our current sales account: take orders, prepare quotations, and follow up on payment

. Grow sales from existing accounts and working towards monthly sales targets

. Coordinate add-on services with our vendors

Purchasing and stock management

. Plan and place monthly purchase orders with local and overseas suppliers, based on stock levels and sales trends

. Track orders, shipments and arrival dates resolve supplier issues such as defects and shortage from shipments

. Work with the storeman to keep stock records accurate

E-commerce listings and returns

. Create new products listing in our inventory system and list them on Shopee, Lazada, Decathlon and our website

. Keep prices, stock and product information accurate across all channels

. Handle marketplace returns, refunds and customer issues within platform deadlines

Delivery and logistics coordination

. Arrange deliveries through our couriers and transport partners, and schedule customer visits

. Prepare delivery documents with the warehouse team

Requirements

. Previous experience in e-commerce operations, administration, order processing, inventory management, or customer service is preferred.

. Proficient with computers:Excel, email, and learning new systems quickly

. Familiarity with Shopee, Lazada, Shopify, or similar e-commerce platforms is an advantage.

. Experience using inventory management systems is preferred.

. Knowledge of ERP or stock management systems is an advantage.

. Strong organizational skills, attention to detail, and the ability to multitask.

. A proactive problem-solver who can work independently and follow up on outstanding matters.

. Good communication in English [Mandarin / other language] is useful for dealing with suppliers

. Previous experience in martial arts, combat sports, or experience in sports retail is preferred.

. Experience with purchasing or importing from overseas suppliers is preferred.

Mid-career applicants and those switching from a related field are welcome full training is provided. We are looking fora practical, resourceful, and responsible team player who is comfortable handling a variety of tasks rather than focusing on just one function.

Candidates with relevant e-commerce, administrative, or operations experience may also be considered.

Relevant experience and practical skills will be given more weight than academic qualifications.