E-commerce Intern

Job Scope

1. KOL & Affiliate Coordination

• Research suitable KOLs and affiliates for collaborations.

• Assist with outreach, sample shipments and follow-ups.

• Track collaboration progress and performance.

2. E-commerce Platform Administration

• Create and update product listings, pricing, images and stock.

• Assist with vouchers and sales campaign registrations.

• Support order checks, customer enquiries, returns and refunds under supervision.
  Assist with promotional bundles and sales campaigns.

• Track sales and prepare basic reports using Excel or Google Sheets.

3. Order Fulfilment & Inventory Management

• Assist with picking, packing, labelling and dispatching orders.

• Conduct stock counts and update inventory records.

4. Livestream & General Operations Support

• Assist with TikTok livestream preparation and promotional materials.

• Provide administrative and operational support as required.
  Internship Learning Objectives

  By the end of the internship, the intern should be able to:

  Understand E-commerce Operations: Gain practical experience with Shopee, TikTok Shop and Lazada.

  Develop Digital Marketing Skills: Learn KOL coordination, affiliate marketing and campaign execution.

  Apply Inventory & Fulfilment Processes: Understand stock management and order fulfilment.

  Support Sales Campaigns: Assist with promotions, vouchers and basic sales reporting.

  Strengthen Customer Service Skills: Handle routine customer enquiries professionally.

  Improve Workplace Competencies: Develop communication, teamwork, organisation and problem-solving skills.

  
  Job Requirements

  • Currently pursuing or holding a Diploma in Business, Marketing, or a related field.

  • Basic computer skills, including Microsoft Excel or Google Sheets.

  • Good communication, organisational and time-management skills.

  • Detail-oriented, proactive and willing to learn.

  • Able to work independently and as part of a team.

  • Prior e-commerce, digital marketing or social media experience is an advantage but not compulsory.

  • Willing to assist with packing, stocktaking and other operational duties.