E-Commerce Executive

Key Responsibilities:

• Plan, create, and manage email marketing campaigns, including newsletters, automated flows, and promotional campaigns.

• Manage social media content and advertising (Facebook, Instagram, etc.) to increase brand awareness and engagement.

• Maintain and update the website, including banners, promotions, product content, and user experience enhancements.

• Manage daily e-commerce operations and support online marketplaces (e.g. Lazada, Shopee) through campaigns, promotions, and store operations to ensure smooth functionality and user experience.

• Coordinate with vendors, partners, and internal teams to ensure smooth e-commerce operations.

• Analyse performance data to optimize campaigns and improve results.

• Respond to customer inquiries, assist with order fulfillment, and support operational processes.

• Leverage digital tools and AI-generated content to improve marketing efficiency and visual assets.

Requirements:

• Bachelor's degree or diploma in Marketing, Business, Communications, or a related field.

• Minimum three years of experience in digital marketing, e-commerce, or a related field.

• Strong communication, organization, and problem-solving skills.

• Proactive, adaptable, and able to manage multiple priorities in a fast-paced environment.