Job Description:

• Manage and maintain all e-commerce platforms (Tiktok, Shopee, Lazada, Shopify), including product listings, pricing, inventory and promotional updates.
• Maintain and update the Airtumtec website, including travel advisories, product information and campaign content.
• Oversee customer data in Peppercloud CRM and build automated workflows for coating reminders, birthday gifts and promotional messages.
• Develop and maintain automation tools to streamline operations, such as order data collation and packing list generation.
• Analyse customer behaviour, sales performance and advertisement ROI to support marketing and business decisions.
• Collaborate with operations, marketing, and management to ensure digital systems align with business workflows.
• Participate in digitalisation initiatives and present systems to stakeholders when required.

Job Requirements:

• Proficiency in python for automation and data processing.
• Experience managing e-commerce backend dashboards (Tiktok, Shopee, Lazada, Shopify).
• Strong understanding of CRM systems (Peppercloud preferred).
• Good analytical skills with proficiency in excel/google sheets.
• Ability to handle multiple responsibilities and work in a fast-paced environment.
• Strong communication skills and attention to detail.
• Good command of English written and spoken.