E-Commerce Associate

Company Overview

Outdoor Venture Pte Ltd is a leading Singapore retailer and distributor of sports footwear, apparel, and accessories. It represents top brands through retail stores and online platforms, serving customers across Southeast Asia with a strong presence in Singapore and Malaysia.

Job Summary

Join Outdoor Venture as an E-Commerce Associate to manage daily online store operations, process orders, update product listings, and support sales campaigns across platforms like Shopee, Lazada, TikTok Shop, and Shopify.

Responsibilities

• Manage daily operations of online stores on Shopee, Lazada, TikTok Shop, and Shopify to ensure smooth e-commerce performance
• Process and monitor online orders to guarantee timely fulfillment and delivery to customers
• Create and update product listings with accurate descriptions, images, prices, and stock availability
• Respond promptly to customer enquiries regarding products, orders, deliveries, returns, and exchanges
• Assist in planning and executing online promotions, campaigns, and sales events to drive sales growth
• Monitor stock levels and coordinate with internal teams to maintain accurate inventory information
• Track online sales data and prepare basic sales and performance reports for management review
• Collaborate effectively with internal teams to support seamless e-commerce operations
• Perform other related duties as assigned by the manager

Preferred competencies and qualifications

• Interest in e-commerce, online retail, and digital marketplaces
• Experience using Shopee, Lazada, TikTok Shop, or Shopify platforms
• Proficient in Microsoft Office, especially Excel, to manage data and reports
• Strong communication and customer service skills to engage with customers and internal teams
• Organized and detail-oriented with the ability to manage multiple tasks efficiently
• Ability to work independently and collaboratively within a team
• Positive attitude, responsible work ethic, and eagerness to learn
• Ability to work effectively in a fast-paced environment and meet deadlines