E-COMMERCE ASSOCIATE

Job Description:

. Manage the company's product portfolio on marketplaces where applicable including product upload, product updates, delisting, returns, defects management, replenishments and content updates.

. Plan, organize and execute monthly promotional activities. Liaise with e-marketplaces Account Managers for maximizing exposure and support.

. Administrative duties including handling all customer-related engagement in relation to delivery or product issues, special orders, online sales invoices and complaints etc. Ad hoc admin duties whenever needed.

. Able to set up new shops on e-commerce platform.

. Work closely with internal departments to ensure timely shipments and inventory management, and review fulfillment/delivery options at all times.

. Provide analysis & performance reports including daily, weekly and monthly reporting of KPIs and recommending changes to improve performance to achieve profit & loss results.

Requirements:

. Diploma with at least 1 year work experience in handling E-commerce platform, such as Lazada, Shopee.

. Good team player who can work independently, self-driven and result oriented.

Working hours:

. Monday - Friday (8.30 am to 5.30 pm)

. Saturday (8.30 am to 3.00 pm)