E-Commerce & Operations Intern

Commitment: Internship, part-time or full-time available
Industry: Food, e-commerce, retail, livestream commerce

About us

We are growing beyond online orders into platforms like Shopee, TikTok Shop, Lazada, livestreaming, pop-ups, and frozen ready-to-eat products.

This internship is for someone who wants to experience how a real food product goes from kitchen to packaging, online listing, marketing, livestreaming, and finally into the customer's hands.

Role Overview

We are looking for a hands-on intern to support our e-commerce, operations, and marketing coordination. You will work closely with the founder and get direct exposure to the behind-the-scenes of building a growing food business.

This is not a desk-only internship. You will be involved in the real execution of product launches, platform management, influencer collaborations, packaging design till it reaches customer's hands.

Key Responsibilities

E-Commerce Platform Support

• Assist with product listings on Shopee, TikTok Shop, Lazada, and other sales channels

• Upload product photos, descriptions, pricing, variations, and stock information

• Monitor online orders and help ensure product details are accurate

• Assist with campaign setup, vouchers, bundles, and promotional mechanics

• Communication with customers.

Coordination

• Liaise with delivery partners, couriers, and internal team members to ensure smooth fulfilment

• Track delivery status and help resolve fulfilment issues when needed

• Support curation for packaging materials, labels, stickers.

Marketing & Livestream Support

• Assist in coordinating with influencers, livestream hosts, and content creators

• Help prepare products and talking points for livestreaming events

• Support TikTok Live and Shopee Live campaigns

• Help with simple content planning, product highlights, and behind-the-scenes documentation

Business & Launch Support

• Be involved in the process of launching new products online

• Assist with product testing, customer feedback collection, and launch preparation

• Learn how a founder makes decisions across marketing, operations, product, and customer experience

What You Will Learn

• How to launch and sell food products on Shopee, TikTok Shop, and Lazada

• How livestream commerce works behind the scenes

• How packaging, delivery, and fulfilment are managed end to end

• How influencers and creators are engaged for product promotions

• How a business owner manages product, marketing, operations, and customers

• Real-world problem-solving in a growing food brand

Requirements

• Responsible, proactive, and willing to learn

• Comfortable with hands-on work and coordination

• Good communication skills

• Detail-oriented, especially when handling listings, orders, and delivery information

• Interest in e-commerce, food, social media, or business operations

• Basic Canva, TikTok, Shopee, or Lazada experience is a bonus but not required, training will be provided

Who This Role Is For

This role is suitable for someone who wants to learn how a business works from the ground up. You should be someone who does not mind getting your hands dirty, asking questions, and figuring things out together with a growing brand.