Provide an outstanding client and after-sale service to all visitors and clients
Show passion in connecting and reconnecting with clients, putting them at the center, identifying their needs, providing product advice, and anticipating their future requests
Cultivate a robust client portfolio to secure a proactive and growing business
Drive performance to exceed individual sales and KPI goals by having a business mindset and an entrepreneurial approach
Show a transparent and genuine attitude with the client and create a unique connection with them
Communicate in a professional and authentic way, with clients and colleagues
Effectively use all the available tools to optimize business opportunities
Proactively support the front and back-of-house teams, their achievements and ultimately the overall team spirit
Adhere to all company policies and operational procedures and follow them
About You
2+ years professional Retail Sales experience, providing high-quality service focused on client needs.Experience in technology and prestige luxury brands an asset
Have a natural business mindset and an entrepreneurial spirit with proven track record in achieving and exceeding quotas
Strong team spirit to achieve common goals build strong relationships within Dyson as well as with our third-party retail partners
Self-motivated, able to work independently and understands when to seek guidance
Proactive, enthusiastic, & with a problem-solving attitude
Excellent communication and interpersonal skills
Strong negotiation skills combined with an adaptable approach to selling
At ease with using tools and applications (e.g. Word, Excel, Teams, Outlook etc)
Comfortable in working retail hours (including weekends, holidays), up to 8 hours per shift
