Dyson Expert (Retail Sales)

Our mission

• Provide an outstanding client and after-sale service to all visitors and clients
• Show passion in connecting and reconnecting with clients, putting them at the center, identifying their needs, providing product advice, and anticipating their future requests
• Cultivate a robust client portfolio to secure a proactive and growing business
• Drive performance to exceed individual sales and KPI goals by having a business mindset and an entrepreneurial approach
• Show a transparent and genuine attitude with the client and create a unique connection with them
• Communicate in a professional and authentic way, with clients and colleagues
• Effectively use all the available tools to optimize business opportunities
• Proactively support the front and back-of-house teams, their achievements and ultimately the overall team spirit
• Adhere to all company policies and operational procedures and follow them

About You

• 2+ years professional Retail Sales experience, providing high-quality service focused on client needs. Experience in technology and prestige luxury brands an asset
• Have a natural business mindset and an entrepreneurial spirit with proven track record in achieving and exceeding quotas
• Strong team spirit to achieve common goals – build strong relationships within Dyson as well as with our third-party retail partners
• Self-motivated, able to work independently and understands when to seek guidance
• Proactive, enthusiastic, & with a problem-solving attitude
• Excellent communication and interpersonal skills
• Strong negotiation skills combined with an adaptable approach to selling
• At ease with using tools and applications (e.g. Word, Excel, Teams, Outlook etc)
• Comfortable in working retail hours (including weekends, holidays), up to 8 hours per shift