Document Support Officer

Responsibilities

• Serve as first point-of-contact for OCR queries from dept - provide accurate and timely information, advice and interpretation of OCR documents.

• For complex queries where require either detailed knowledge or support, have to work closely with superior and HQ on desired results.

• Provide User Training of systems of OCR system.

• Provide dashboards, logs and reports for further analysis as and when required.

• Provide additional support and assistance on task and projects as directed by management.

• Support the creation, change management and maintenance of Data.

Requirements

• Diploma or relevant qualification.

• Preferably with 2 year experience in related scopeof work.

• Good team player with a good work attitude.

• Good organization and coordination skills.

• Proficient in Microsoft Office Excel, Word and Outlook.