This role is responsible for establishing, implementing, and maintaining governance, documentation, and compliance processes across all laboratories within the organization. The position works closely with lab personnel to develop, standardize, and improve operational and project-related processes, ensuring clarity of ownership, traceability, and consistency across labs.
Success in this role is defined by:
- Well-structured and documented lab processes covering daily operations and projects
- Strong document control and traceability across lab activities
- Clear accountability and ownership within lab workflows
- Effective implementation and adoption of standardized practices
- Regular auditing and continuous improvement of lab processes
Responsibilities:
1. Lab Process Development & Standardization
- Work with lab personnel to map, develop, and standardize processes for:
- Daily lab operations
- Testing workflows
- Sample handling and tracking
- Equipment usage and maintenance
- Project execution within labs
- Ensure processes are practical, structured, and aligned across different labs
2. Documentation & Traceability
- Develop and maintain controlled documents, including:
- Work instructions (where applicable)
- Forms and records
- Process workflows
- Ensure all lab activities are properly documented with clear traceability
- Maintain proper version control and document lifecycle management
- Ensure accessibility of documents is controlled and aligned with authorization levels
3. Governance & Compliance Implementation
- Establish governance standards for lab operations and projects
- Ensure proper documentation practices are followed consistently
- Support implementation of standardized ways of working across labs
- Act as the central point of coordination for lab-related documentation and governance matters
4. Monitoring & Auditing
- Conduct periodic audits on:
- Process adherence
- Documentation completeness
- Record accuracy and traceability
- Identify gaps and drive corrective and improvement actions
- Track progress of improvements and ensure closure
5. Continuous Improvement
- Identify inefficiencies in lab workflows and documentation practices
- Work with lab teams to improve effectiveness and efficiency
- Simplify processes while maintaining compliance and control
- Support rollout and adoption of improved practices
6. Coordination & Support
- Support lab teams in implementing new or updated processes
- Respond to internal requests related to lab documentation and governance
- Coordinate across multiple labs to ensure alignment and consistency
7. Other Duties
- Other ad-hoc assignments as required by reporting superior
