Nestled between the bustling city and the vibrant Marina Bay, Pan Pacific Singapore presents spectacular views, modern business amenities and delightful dining experiences at our award-winning restaurants.
The hotel's strategic location at the gateway to the Central Business District provides easy access for business travellers, and at the same time offers a wide array of sightseeing, retail and entertainment options in the vicinity.
Indulge in the luxury of 790 rooms and suites, backed by modern technology, wireless Internet and sweeping panoramas of Marina Bay.
The hotel offers a superlative range of meeting facilities comprising 24 meeting rooms totaling 2,842 sqm (26,716 sqf) of meeting floor space, including spacious rooms with natural daylight, incorporating latest technology, supported by a dedicated team.
Discover the invigorating energy of one of Southeast Asia's most dynamic cities from the indulgent comfort of Pan Pacific Singapore.
The Role
As a Distribution Manager, you will be responsible for developing and executing strategies across diverse demand periods to optimize hotel forecasts. You will stay ahead of emerging channels, including social media, and formulate strategies to capture market share or mitigate risks. Implementing channel shift strategies based on thorough analysis, you will communicate best practices in channel distribution management, ensuring parity across various channels. Your role involves analyzing reports, providing timely assessments to operational teams, and championing Central Reservations Systems (CRS) implementation and integration.
Job Responsibilities
- Formulate and execute segment-specific strategies to optimize hotel demand across various periods.
- Stay updated on emerging channels, including social media, and devise strategies to capitalize on opportunities or mitigate risks.
- Implement channel shift strategies based on distribution cost, Length of Stay, Price elasticity, and Ancillary revenues.
- Disseminate best practices in channel distribution management to operating teams, ensuring regular checks on channel parity.
- Analyze reports, provide assessments to operational teams, and adhere to agreed timelines.
- Champion all Central Reservations Systems (CRS), actively participating in implementation and integration processes.
- Enforce distribution management procedures to maintain compliance with established standards.
- Ensure Property Management System (PMS) compliance with PPHG standards, covering Rate Code, Rate description, Package elements, Market Segmentation, Yield Class, Guest profile, reservation quality, and Reservation turn away recording.
- Collaborate closely with Sales and Revenue Departments to achieve optimal yield through reputable Third-Party Intermediaries.
- Maintain and analyze Revenue by Room type, ensuring appropriate room type sales through various channels per Brand or Hotel product.
- Monitor group and transient business thresholds, aligning with selling strategies outlined in Budget & Forecast.
- Track all definite and tentative group bookings in Opera S&C, adjusting selling and rate strategies based on demand and yield.
Talent Profile
- Minimum of 3 years experience in a supervisory/management position in Channel Distribution or Revenue Management.
- Proficient in articulating electronic distribution channels within the hospitality industry.
- Familiarity with Revenue or Channel tools.
- Well-versed in Forecasting and Market Segmentation reports.
