Job Summary
You will assist in student case investigations, supervise detention and IGNITE+ programs, support in-house suspension management, and provide administrative support to ensure effective student discipline and learning continuity.
Responsibilities
- Conduct preliminary investigations and fact-finding interviews for minor student incidents to gather accurate information.
- Obtain statements from students and witnesses, compile evidence, and prepare structured incident reports for key personnel review.
- Supervise students during detention (Monday to Thursday) and IGNITE+ programs (Monday and Wednesday) to ensure task completion and engagement.
- Follow up with form teachers on students who miss detention to ensure accountability.
- Design detention tasks to be meaningful and developmental for student growth.
- Support school staff in managing students on internal suspension or missing class to maintain discipline and order.
- Liaise with form teachers to support learning continuity for students during suspension periods.
- Perform data entry for late-coming, offences, and intervention records accurately and timely.
- Compile weekly or monthly discipline statistics as required to track student behavior trends.
- Monitor student reporting channels to ensure proper communication and follow-up.
- Maintain strict confidentiality of all student information handled.
- Review and improve detention, late-coming, and corrective work processes during school holidays.
- Carry out other administrative and operational duties related to student management as assigned by the Authority.
Required competencies and certifications
- Possess a minimum qualification of diploma.
Preferred competencies and qualifications
- Ability to use Microsoft Office applications and Google collaborative tools effectively.
- Experience of at least 3 years in a uniformed service background (Police, Prison Service, or equivalent) with involvement in youth-related case investigations.
- Strong communication and interpersonal skills to engage with students and staff effectively.
- Ability to multitask and work independently as well as collaboratively within a team.
- Maintain a calm disposition and handle challenging student situations professionally.
Other Information
- Working hours:
- Mondays to Thursdays: 8:30am to 6:00pm (including 1-hour lunch break)
- Fridays: 8:30am to 5:30pm (including 1-hour lunch break)
- No service required on Saturdays, Sundays, and gazetted public holidays.
