Key Responsibilities
The Director, Supply Chain - APAC will be a key partner in a high-performing cross-functional team, defining and driving the supply chain agenda and making a direct impact on the success of our existing Brand Partners and our ability to expand into new markets in the APAC region. In this capacity, you will build and lead a regional supply chain team, mentoring talent and fostering a culture of accountability and growth, ensuring both immediate executional excellence and long-term capability building.
In this role, you will be building your network and expertise in a thriving environment of professional development and teamwork, within APAC and our International Leadership Team based in Dallas. You will also partner with senior stakeholders globally and regionally to ensure alignment, collaboration, and executional excellence, positioning supply chain as a strategic enabler of Wingstop's international growth.
The key areas of focus and priority are to support our existing Brand Partners in Indonesia and Singapore, drive our new market entry efforts in Korea (and beyond), and provide functional leadership for innovation, regional and global projects:
Lead and Support Our Existing Brand Partners
- Ensure continuity of supplies - proactively anticipate potential bottlenecks/disruptions, design mitigation strategies, and lead solutions to safeguard business continuity.
- Maintain integrity of supplies and food safety by overseeing QA audits (by third party) on critical vendors, setting high standards for compliance and accountability.
- Drive efficiencies through strategic partnership, alternate sourcing strategies, regional consolidation opportunities, and cost optimization initiatives.
- Elevate customer experience by enhancing product quality and brand standards across APAC.
- Lead supplier contract negotiations, performance management, and governance frameworks.
- Establish and lead Monthly Business Reviews and Quarterly Business Reviews with suppliers and Brand Partners to drive accountability and continuous improvement.
- Monitor COGS at a regional level and establish action plans with suppliers and Brand Partners to deliver sustainable improvements.
Drive Our New Market Entry (NME) Efforts
- Provide executive-level project leadership of NME workstreams, acting as the central controller to align all stakeholders.
- Source, qualify, and establish vendor and supply networks for new markets, including ingredients, equipment, small wares, packaging, and uniforms.
- Validate customs clearance processes and ensure seamless importation readiness.
- Lead qualification and performance management of warehousing and logistics service providers.
- Maintain equipment and small wares planning/forecasting processes to support new market launches.
- Develop regional equipment suppliers to support scalable expansion.
- Oversee supply chain readiness for new market entries (e.g., Korea, Japan, and beyond), ensuring infrastructure and partnerships are fully scalable.
- Develop and scale regional supplier networks, logistics infrastructure, and innovation pipelines that enable both speed to market and long-term resilience.
- Build scalable systems and processes that support rapid and sustainable expansion across APAC.
Functional Leadership for Innovation, Regional, and Global Projects
- Partner with Marketing, Operations, and Development to drive new product development and adapt menu offerings for local market preferences.
- Lead cross-regional initiatives to harmonize specifications, capture economies of scale, and strengthen global supply chain resilience.
- Champion continuous improvement, adoption of advanced supply chain practices, and digital enablement across APAC.
- Collaborate extensively across regions and with the Global Support Centre in Dallas to ensure alignment with enterprise-wide objectives.
- Establish and embed Supplier Relationship Management programs, ensuring structured governance and long-term value creation.
- Lead risk assessment and scenario planning for current and future supply chain priorities to ensure resilience.
- Act as a visible champion of Wingstop's corporate supply chain strategies in the APAC region, representing the business at both internal and external forums.
Requirements
- Bachelor's degree in supply chain Mgmt., Engineering, Business, Economics or related field, MBA or other relevant postgraduate qualification is an advantage.
- 12+ years of progressive supply chain leadership experience in procurement, sourcing, or logistics, ideally within CPG, QSR, or foodservice industries.
- Skilled negotiator with experience managing complex contracts, partnerships, and cross-functional projects. A role at a major processing firm, Restaurant Company, or CPG company in purchasing.
- Ability to thrive in a fast-paced environment and communicate at a high level across multiple functions.
- Proven track record of leading multi-country supply chain operations and managing large-scale supplier networks.
- Strong experience in strategic planning, risk management, and category leadership at a regional or global level.
- Demonstrated success in new market entry and building supply chain infrastructure in emerging markets.
- Experience leading QBR's and Continuous improvement sessions with suppliers.
- Experience at drafting/articulating a Category or Regional supply chain strategy.
- Experience in project management leading complex projects, a project management certification a plus.
- Regional travel across APAC (approximately 25-50%) and occasional international travel outside the region is required.
Benefits:
- Medical coverage (outpatient clinical, outpatient specialist, hospital & surgical)
- Dental coverage
- Life & TPD
- AD&D
- Work injury compensation
- Business travel accident coverage
About the Company
Wingstop Singapore Pte. Ltd. is duly incorporated subsidiaries of Wingstop Inc., a U.S.-based international restaurant company listed on NASDAQ, engaged in the operation and development of quick-service restaurants, specializing in prepared-to-order chicken wings, fries, and related food items. Wingstop operates across multiple international markets and is in the process of expanding its business presence in India.
Who You Are
No job is too small. You recognize that the real work happens in the restaurants, and everything we do should support their success. You stay humble, roll up your sleeves, and always look for ways to support. You learn from others and contribute wherever you can.
You care deeply about doing great work and driving results. You're curious, ask questions, and seek out opportunities to improve. You don't just point out problems - you bring solutions, ideas, and perspectives that move the team forward.
You take full responsibility for your work and see things through to completion. You aren't afraid to fail because you know that failure is a part of learning and growth. You take action, move fast, and keep pushing forward.
You lead with empathy, respect, and emotional intelligence. You collaborate effectively, fostering a culture of trust and constructive feedback. You understand the importance of teamwork and ensure that your actions build others up rather than break them down.
You foster continuous improvement by coaching and developing others. You embrace healthy conflict, knowing that great ideas and strong teams emerge from honest, constructive conversations. You believe that leaders create leaders and are committed to fostering a culture of growth, challenge, and continuous improvement.
