Lead the Region in optimizing revenue, product performance, and commercial processes by: - Acting as a trusted advisor to Sales, Customer Service, Trade Management, and Digital stakeholders - Providing data-driven insights to support decision-making - Driving ownership, accountability, and transparency across all RM topics Ensure delivery of customer value and commercial performance by aligning strategies with market dynamics and operational capabilities, while fostering a culture of: - Performance excellence - Collaboration - Continuous improvement and efficiency - Digital adoption
Regional Performance & Steering
- Overall responsible for Revenue Management performance across Region Asia
- Act as regional focal point and trusted advisor for RM topics
- Lead Regional Performance Management (RPM) cadence with Areas
- Define and drive regional targets and KPIs
- Provide performance transparency and actionable insights
- Identify gaps and drive corrective actions with Areas
A. Short-Term Product Bundles (QQ / QQS + Digital)
- Overall responsible for QQ / QQS performance, adoption, and quotation quality
- Drive conversion optimization and opportunity identification
- Lead digital adoption (Web, API, EDI, eBL) and support product rollouts
- Coordinate feature campaigns and go-to-market activities
- Act as focal point for exception handling and governance
B. Long-Term Product Bundles (QFP / CVA)
- Overall responsible for QFP / CVA governance and performance
- Ensure timely reconciliation, invoicing, and exception handling
- Provide transparency on negotiation pipelines and contract performance
- Support Areas in negotiations and customer engagement
- Collaborate with Global RM on product enhancements
C. Tariff Performance & Pricing Governance
- Overall responsible for regional tariff optimization and pricing governance
- Lead Quarterly Surcharge Review (QSR)
- Ensure tariffs are market-aligned and revenue-optimized
- Coordinate global surcharge initiatives regionally
- Drive accurate reporting and revenue leakage mitigation
D. Commercial Process Management
- Process owner for RM-related commercial processes in Region Asia
- Establish and maintain standardized processes and guidelines
- Drive efficiency and continuous improvement
- Foster cross-functional alignment and collaboration
- Act as regional point of entry for RM process topics
Cross-Functional Responsibilities
Value Added Services (VAS)
- Drive product performance and competitiveness through benchmarking and analysis
- Support commercialization and advocate usage with Areas
- Address underperformance and provide enhancement feedback
Digital & Innovation
- Support regional and global digital initiatives
- Promote new features through structured go-to-market approaches
Stakeholder Enablement & Collaboration
- Build trust through transparent communication and reliable delivery
- Enable stakeholders with clear insights and recommendations
- Drive alignment across Region and HQ
Qualifications- University degree or several years of experience performing quantitative business analysis with a background in either revenue management or analytical function
- Strong analytical skills and mathematic proficiency, to include advanced statistics and probability modelling, as well as linear algebra.
- Familiar with Hapag-Lloyd systems (Outlook, FIS, Salesforce, QlikView/Qlik Sense) and data-driven tools
- Strong analytical and problem-solving skills, with the ability to translate data into actionable insights
- Excellent communication and interpersonal skills, with the ability to engage stakeholders across functions and seniority levels
- Proven ability to drive alignment and influence decision-making in a cross-functional environment
- Maintain a positive, solution-oriented mindset under pressure
- Receptive to new ideas with strong motivation for continuous self-development
Ability to originate and develop ideas, evaluate complex situations, and take appropriate action
