Director, Openings APACx and Operations Support APAC

We are looking for a cross-culturally versed, process and relationship-focused leader to join Hilton as Director of Openings APACx (excluding China) and Operations Support APAC.

This corporate leadership role is responsible for spearheading opening excellence and successful project execution across the region. Your leadership will play a pivotal role in maintaining the high standards and performance of our opening team and supporting functional teams. Your expertise will be driving the meticulous execution of Hilton's values, objectives, and brand-specific standards, to ensure an exceptional stay and work experience for both guests and team members alike.

You will collaborate closely with General Managers and their hotel leadership teams, senior operational leaders, functional experts, and hotel owners, tapping into your planning and relationship-building skills to execute our opening priorities in a way that aligns seamlessly with Hilton's overarching company objectives.

Reporting directly to the Senior Director, Openings APACx and Operations Support APAC, the incumbent will be responsible for:
A. the opening and integration of new managed and leased hotels within APACx
B. the creation and maintenance of openings initiatives and disciplines across APAC and
C. the implementation of various functional initiatives across the APAC trading estate.

This will frequently involve being the Operational lead of a cross-functional team that is tasked with the delivery of on-time, on-budget, and on-brand hotel Openings plus the effective deployment of assorted trading estate projects.

As a pivotal intermediary between Owners, Development, Architecture, Design & Construction (AD&C), Operations, Brand, and other Corporate/Regional Teams, the role will especially involve the planning and execution of activities that ensure the smooth integration of new assets into the APACx portfolio - each opening to be aligned with all stakeholder expectations whilst maintaining brand integrity.

HOW YOU WILLMAKE AN IMPACT

Your role is important, and below are some of the fundamental job duties that make your work unique.

Openings, APACx

• Coordination and execution of various Opening hotel activities (whether new development, rebrand or conversion) through both their pre and post trading cycles
• Provision of coaching and support to the General Manager and leadership team of the hotel
• Action as primary contact with Owners with respect to such activities - developing strong working relationships, attending regular meetings and communications so as to build cooperation, ensure alignment of objectives, and drive mutually successful outcomes
• Provision of oversight and Operations expertise to all contributing disciplines (Brand, Commercial, Finance, HR, and IT) and strong collaboration with all other stakeholder departments (AD&C, Development, and Legal)
• Support to various elements as agreed with each such department - e.g., Brand (Standards Compliance), Finance (Pre-Opening Budgets), HR (Manning Guides, Team Member Recruitment, and New Markets Research)
• Maintenance of alignment and awareness at a corporate and regional level in order to provide opening hotels with the resources and support required to successfully manage and meet targeted opening dates and operational/commercial/brand objectives
• Maintenance of alignment and awareness at a corporate and regional level in order to ensure external stakeholders (e.g., Owners) are engaged and communicated in an aligned and effective manner.

Operations Support, APAC

• Ongoing development and deployment of sophisticated Project Management services that promote a consistent and comprehensive application of Opening disciplines across APAC - not exhaustively to include an established critical path, a single source of information, and a rigorous reporting dashboard
• Ensuring the use of these Opening tools and processes leads to the early identification and proactive resolution of all potential issues encountered
• Ensuring the use of these Opening tools and processes leads to accelerated pre-opening ramps and accelerated achievement of stabilized trading performance that is optimized in terms of Revenue, Profitability, and Brand Compliance
• Assistance to multiple Corporate functions with their introduction, coordination, and implementation of varied initiatives to the APAC trading estate
• Representation of Operations across the review of such initiatives whether pre-, during, or post their adoption.

WHY YOU'LL BEA GREAT FIT

You have theseminimum qualifications:

• Senior leadership experience as General Manager or in a comparablesenior corporate role, preferably 5 years or more
• Hotel opening experience
• Considerable project management experience
• Ability to build an excellent network and strong business relationships
• Proven management of owner relations
• Proven collaboration across functional disciplines in a matrixedenvironment
• Excellent presentation, public speaking, and written communicationskills
• Diverse and international geographical experience
• Diverse family of brands experience
• Ability to travel when required

WHAT IT IS LIKE WORKING FOR HILTON

Hilton, the #1 World's Best Workplace, is a leadingglobal hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmthof hospitality, we have welcomedmore than 3 billion guests in our more than 100-year history. Hilton isproud to have an award-winning workplace culture,and we are consistently namedamong one of the World'sBest Workplaces. Check out the HiltonCareers blog andInstagram tolearn more about what it's like to be on Team Hilton!