Director of Retreat Sales & Partnerships

The Longevity Suite Asia Retreats Leader - owns and grows the retreats business for The Longevity Suite across Asia - starting with full commercial and partnership ownership of the Singapore flagship, and building the playbook to expand retreats into future TLS APAC locations. This is a director-level, entrepreneurial role: the person in it runs retreats as their own business, owns the hotel partnership at a strategic level, and makes TLS retreats the brand's most visible growth driver.

KEY RESPONSIBILITIES

• Own the retreats P&L across current and future locations: pricing, packaging, occupancy and margin targets.
• Build TLS Retreats as its own distinctive brand within the TLS umbrella — with a clear business proposition and identity that stands apart while staying true to TLS's overall positioning.
• Own the overall hotel partnership at a strategic level: set the commercial framework, lead negotiations, and hold the hotel accountable for service levels — ensuring both guest experience and TLS commercial outcomes are delivered.
• Translate retreat programmes designed by the Chief Wellness Officer, Chief Medical Officer, and Clinic/Spa Director into sellable, well-packaged commercial offers, and oversee their operational delivery.
• Build and manage the retreat sales pipeline, converting enquiries from travel agents, corporate partners and direct guests into confirmed bookings.
• Manage relationships with the travel trade, agents and DMC partners.
• Develop a partnership programme and curate KOL and celebrity engagement and visits to build brand visibility and credibility.
• Engage external stakeholders such as the Singapore Tourism Board (STB) to unlock grants, co-funding and other government support for the retreats programme.
• Provide customer insights and analytics on brand positioning to inform retreat design, pricing and marketing decisions.
• Direct the Retreats Digital Marketing Manager and coordinate with the Commercial, Partnerships & Marketing team to align online acquisition with sales and operational capacity.
• Work with the Hotel Operations Managers and TLS Spa & Clinic Director on the end-to-end guest journey for retreats: pre-arrival, on-site delivery, and post-retreat follow-up.
• Work with the Spa & Clinic Director and clinical leads on staffing, scheduling and resource planning for retreat weeks.
• Track and report on retreat KPIs (bookings, conversion, ADR, occupancy, guest satisfaction) as part of the TLS Operating Rhythm.
• Represent TLS retreats at trade shows, agent trainings and partner events as required.
• Develop the retreats expansion playbook: the commercial model, partner engagement framework, and operating template for launching retreats in future TLS APAC locations.

REQUIREMENTS

• Entrepreneurial mindset with a genuine sense of ownership — someone who runs TLS retreats like their own business, not a managed function.
• 7+ years in luxury hospitality, wellness retreats, or destination spa/resort commercial leadership, with prior experience operating at director level.
• Track record owning a P&L or revenue line with demonstrable results, ideally across multiple properties or markets.
• Strong commercial negotiation experience — able to set the framework for, and negotiate, a major hotel or resort partnership.
• Experience working with travel trade, DMC or agent networks.
• Strong cross-functional leadership skills — comfortable directing a team and working with clinical, spa and marketing leadership.
• Excellent command of English is essential; command of Chinese is highly desirable.
• Based in, or willing to relocate to, and eligible to work in Singapore.

NICE TO HAVE

• Experience in longevity, functional medicine, or medically-supervised wellness environments.
• Existing relationships with luxury travel agents, KOLs or wellness tourism networks in APAC.
• Experience working with tourism boards or government bodies (e.g. STB) on grants or destination marketing support.

WHAT SUCCESS LOOKS LIKE — FIRST 12 MONTHS

• Year one is about building hype and momentum: TLS retreats established as a talked-about, must-visit destination, backed by a strong slate of partnerships, KOL and celebrity engagements.
• The hotel partnership operating on a clear commercial framework, with service levels and commercial outcomes both being delivered.
• A retreats expansion playbook in place, ready to guide launches in future TLS APAC locations.
• A repeatable, scalable retreat product with clear packages and pricing, and a travel trade pipeline generating qualified leads month over month.

About the Company: The Longevity Suite Asia is the regional extension of Europe's most advanced biohacking and anti-age city clinic network, now launching its flagship location in Singapore at Fort Canning's METT Hotel and Madison House. The brand specializes in integrated wellness protocols that harmonize health, mindful beauty, and mental vitality for discerning members. By blending advanced Western science with time-honored Eastern medicine, The Longevity Suite Asia offers precision diagnostics, bespoke programs, and cutting-edge integrative therapies. Singapore is the first in a growing network of private longevity sanctuaries across Asia, designed to make high-performance wellness both exclusive and sustainable as a way of life.