Director of Recruitment Shared Services

Key skills and experience

• Bachelors and/or master s degree in business administration, Human resources, or related discipline (preferred.)
• Considerable experience in a HR Shared Services or HR Operations function.
• Proficiency in data entry and maintenance in HR systems (ServiceNow & Workday).
• Experience of reviewing and improving processes and developing, implementing, and monitoring performance against SLAs within the People s Hub.
• Experience, preferably in a HR Shared Services function supporting North America Region
• Preference will be given to candidates with experience and knowledge on Workday and Service Now Applications.
• Ability to handle confidential HR information and execute complex requests.
• Excellent communication skills with the ability to articulate at all levels.
• Experience in performing quality review of completed personnel and organizational data change actions.
• Strong experience of enabling tools including in depth knowledge of Microsoft products. Skilled in analysis and reports.
• Adaptability to new technologies and regional complexities.
• Exceptional customer service and collaboration skills.
• High degree of influencing skills across peer group and more senior levels.
• Experience in Transitioning projects from Onsite to Offshore.
• Excellent organizational skills, process oriented and a strong attention to detail.
• High energy, ability to work independently and work effectively within a team.
• Should be willing to work in shifts (3pm to 12 30 Am).
• Graduate or Postgraduate with minimum 10 years of experience in HR shared services or similar environment.
• Working with teams that managed job data changes, Audits / Quality, and reports. Ability to understand Workday reports and SNOW report to effectively build story boards, learn the process health and ability to lead corrections if required.