About Sojern:
Sojern is a global leader in digital marketing solutions for the travel industry, helping hotels, attractions, tourism boards, and travel marketers reach and convert travelers across channels. Founded in 2007 and headquartered in the U.S., Sojern partners with thousands of brands worldwide to drive direct bookings and measurable revenue impact.
Today, Sojern is part of RateGain Travel Technologies, one of the world's leading providers of AI-powered SaaS solutions for travel and hospitality. With the integration of Adara, a pioneer in privacy-safe data collaboration and traveler intelligence, the combined platform now brings together travel data, AI-driven insights, and performance marketing at global scale.
Together, RateGain, Sojern, and Adara are enabling travel companies to discover demand earlier, reach high-intent travelers more precisely, and drive measurable growth across the traveler journey.
Powered by AI, real-time traveler intent signals, and deep industry expertise, Sojern delivers multi-channel marketing across display, video, social, search, and metasearch. For over 15 years, the company has helped simplify complex digital marketing through automation, data intelligence, and hands-on support, making it a trusted partner for travel brands seeking scalable, high-performing results.
What You'll Do:
Strategic Account Growth & Revenue Ownership
- Own and grow a portfolio of enterprise accounts across Southeast Asia.
- Drive revenue expansion through cross-sell and upsell across Distribution, Marketing, and Business Intelligence solutions.
- Lead revenue consulting conversations with hotel partners to deliver measurable business impact.
- Ensure high renewal rates while expanding multi-product adoption.
Commercial Leadership
- Identify new revenue opportunities within existing accounts.
- Build and present commercial proposals aligned with client business objectives.
- Lead contract negotiations and close high-value deals to achieve quarterly and annual revenue targets.
- Represent RateGain in regional industry forums, client events, and executive meetings.
Client Success & Value Realization
- Develop executive-level relationships with key stakeholders.
- Align internal product, delivery, and customer success teams to ensure seamless execution.
- Act as the voice of the customer, providing market insights to product and innovation teams.
- Monitor competitive landscape and regional travel trends to refine strategy.
Team & Regional Leadership
- Provide leadership and direction to regional account teams (if applicable).
- Drive performance culture aligned with revenue and growth KPIs.
- Support strategic expansion initiatives across the SEA hospitality market.
What You Need to Succeed:
Experience & Background
- 812 years of experience in enterprise sales, partnerships, or account management within SaaS, MarTech, or travel tech.
- Proven experience in team leadership with strong industry relationships across hotel Distribution, Revenue, and Marketing functions.
- Demonstrated success in driving cross-sell/upsell and revenue growth within enterprise hotel accounts.
- Bachelor's degree in Business, Marketing, or related field (MBA preferred).
Core Skills & Expertise
- Strong understanding of B2B SaaS and MarTech business models.
- Hands-on experience in helping hotels drive revenue growth through Digital Marketing, SEO, Paid Media, Search, Website Optimization, CAC, ROAS, and Retention strategies.
- Ability to analyze performance data and identify expansion opportunities.
- Proficiency with CRM tools (e.g., Salesforce).
- Deep familiarity with the travel and hospitality ecosystem.
Leadership & Mindset
- Strong ownership, accountability, and entrepreneurial drive.
- Strategic thinker with a hands-on execution approach.
- Excellent communication, negotiation, and stakeholder management skills.
- Customer-first, results-oriented mindset with measurable impact focus.
Equal Opportunity Employer
We are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
